How to Cancel Your
Birchbox Subscription
Cancel your Birchbox beauty subscription in about 3 minutes. Here are the exact steps to cancel through the Birchbox website.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website
Refund
No partial refunds
Cancel Birchbox on the Website
Sign in to Birchbox
Go to birchbox.com in your web browser and sign in with the email and password linked to your subscription. If you cannot remember your login, use the password reset option on the sign-in page.
Go to Your Account Settings
Click on your account icon or name in the top-right corner and navigate to Account or Subscription settings. You will see your current plan details, billing date, and subscription status.
Click Cancel Subscription
Look for the Cancel Subscription or Cancel My Box option in your subscription management area. It may be located at the bottom of the subscription section. Click on it to start the cancellation process.
Complete the Cancellation Flow
Birchbox may ask you why you are leaving and offer alternatives such as pausing your subscription or receiving a discount on your next box. Choose to continue with cancellation if you want to fully cancel. Confirm your decision on the final screen.
Check for Confirmation Email
After confirming, you should receive a cancellation confirmation email from Birchbox. Save this email for your records. If you do not receive one within a few hours, log back in to verify that your subscription shows as canceled.
Subscribed Through Apple or Google?
Birchbox subscriptions are primarily managed through their website. However, if you subscribed through a mobile app store, you may need to cancel through that platform.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Birchbox if it appears in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then Birchbox
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel Birchbox?
Prepaid plans continue until fulfilled
If you purchased a multi-month plan (3, 6, or 12 months), you will continue to receive boxes until your prepaid period ends. Canceling prevents automatic renewal at the end of that period.
Redeem your loyalty points first
Before canceling, check if you have any Birchbox loyalty points or rewards that can be redeemed in the Birchbox shop. These points may expire or become unusable after your subscription ends.
Cancel before the 1st to avoid next charge
Monthly subscriptions typically renew at the beginning of each month. Make sure to cancel before your billing date to prevent being charged for the next month's box.
Your beauty profile remains on file
Your beauty profile, preferences, and product reviews remain saved in your account. If you resubscribe later, Birchbox will use your existing profile to personalize your boxes.
Frequently Asked Questions
Can I get a refund on my Birchbox subscription?
Birchbox generally does not offer refunds on monthly boxes that have already been processed or shipped. For prepaid multi-month plans, you receive all remaining boxes but can prevent auto-renewal. Contact Birchbox customer support for specific refund inquiries.
Can I pause my Birchbox subscription instead?
Birchbox may offer pause or skip options during the cancellation process. If you just need a temporary break, look for the option to skip a month rather than fully canceling. This lets you keep your account active without receiving a box.
Will I lose my Birchbox loyalty points?
Loyalty points or rewards may expire after cancellation. Before canceling, log in to your account and check your point balance. Use any accumulated points to shop in the Birchbox store to make sure they do not go to waste.
How do I contact Birchbox customer support?
You can contact Birchbox support through their website help center. Look for the "Contact Us" or "Help" link at the bottom of birchbox.com. They typically offer email support and may have live chat available during business hours.
Can I resubscribe to Birchbox after canceling?
Yes. You can resubscribe at any time by logging into your existing Birchbox account and selecting a new subscription plan. Your beauty profile and preferences will still be saved, so your boxes will continue to be personalized.
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