How to Cancel Your
BlueJeans Subscription
Done with video meetings that could have been emails? Here is how to cancel BlueJeans in about 3 minutes -- no awkward goodbye wave required.
Quick Overview
Monthly Cost
$9.99/mo
Difficulty
EasyTime
~3 minutes
Refund
Not typically
Cancel BlueJeans via Website
Log in to your BlueJeans account
Head over to bluejeans.com and sign in with your credentials. If you have been dodging this login screen like you dodge unnecessary meetings, now is the time to face it.
Navigate to Account then Billing
Once logged in, click on your Account settings and then navigate to the Billing section. This is where all the subscription magic (and payment info) lives.
Click Cancel Subscription
You will see a Cancel Subscription button or link on your billing page. Click it. BlueJeans might ask why you are leaving -- feel free to be honest or just pick the quickest option.
Confirm your cancellation
Confirm that you want to cancel when prompted. You should receive a confirmation email shortly. Save that email like it is a receipt for returning an impulse buy -- just in case.
Pro tip: Download any recorded meetings before you cancel. Once your subscription ends, those recordings might go the way of last Tuesday's standup -- gone and forgotten.
Other Ways to Cancel BlueJeans
If the web method does not work or your account is managed by an organization, here are your other options.
Cancel via Support Email
- 1. Email [email protected]
- 2. Include your account email and name
- 3. Request subscription cancellation
- 4. Wait for confirmation email
Enterprise / Admin Account
- 1. Contact your IT administrator
- 2. Request to be removed from the plan
- 3. Only the admin can manage enterprise accounts
- 4. Your admin can also contact BlueJeans sales
What Happens After You Cancel BlueJeans?
Access continues until end of billing period
You can keep hosting and joining meetings until your current billing cycle wraps up. No sudden blackout mid-call.
Recorded meetings may become inaccessible
Any meeting recordings stored on BlueJeans servers could disappear after cancellation. Download them before you pull the plug.
You can still join meetings as a guest
Even without a paid account, you can still join BlueJeans meetings that others host -- you just cannot host your own anymore.
Alternatives to BlueJeans
Moving on from BlueJeans? Here are some solid video conferencing alternatives:
Zoom
The king of video calls with a generous free tier (40-minute limit on group calls). Perfect for most meeting needs.
Free tier availableGoogle Meet
Free with any Google account, integrates beautifully with Google Calendar and Gmail. No downloads needed.
Free with Google accountMicrosoft Teams
Included with Microsoft 365 subscriptions. Great for businesses already in the Microsoft ecosystem.
Included with Microsoft 365Frequently Asked Questions
Will I get a refund if I cancel BlueJeans?
BlueJeans typically does not offer prorated refunds for mid-cycle cancellations. Your access continues until the end of your current billing period, so you get what you paid for.
What happens to my recorded meetings?
Download any important meeting recordings before canceling. Once your subscription ends, those recordings stored on BlueJeans servers may become inaccessible. Better safe than sorry.
Can I resubscribe to BlueJeans later?
Yes, you can resubscribe at any time by going back to the billing page and choosing a new plan. Your account and settings may still be intact if you come back relatively soon.
Is BlueJeans owned by Verizon?
Yes, Verizon acquired BlueJeans in 2020. If you have a Verizon business account, your BlueJeans subscription may be bundled with other services -- check with your Verizon rep.
Can I still join meetings without a subscription?
Yes, you can join BlueJeans meetings as a participant even without a paid subscription. You just will not be able to host your own meetings or access premium features.
Track BlueJeans & All Your
Subscriptions in One App
Subcut reminds you before charges hit, tracks every billing date, and gives you one-tap access to cancellation guides. No bank connection needed.
Download Subcut FreeThat $9.99/mo BlueJeans bill quietly renewing? Subcut makes sure you never miss a billing date again.