How to Cancel Your
Cerebral Subscription
Cancel Cerebral in under 5 minutes. Clear steps for web, iPhone, and Android — plus what happens to your data and any active treatments.
Quick Overview
Difficulty
EasyTime
~5 minutes
Method
Website
Refund
No partial refunds
Cancel Cerebral Step by Step
Open the app or website
You can cancel Cerebral through their app or at cerebral.com. The app is usually the fastest route — open it and tap your profile icon.
Go to Account or Subscription settings
Tap Settings (gear icon), then look for Subscription, Membership, or Manage Plan. On some health apps, this is buried under "Account" → "Billing."
Tap Cancel Subscription
Select Cancel Subscription or Cancel Membership. Cerebral will probably try to keep you with a discounted offer or a free month — decline if you want to fully cancel.
Confirm the cancellation
Tap Confirm on the final screen. You should receive a confirmation email within a few minutes. If you subscribed through the App Store or Google Play, you'll need to cancel through those platforms instead (see below).
Pro Tip
Active prescriptions or treatment plans may continue even after subscription cancellation — check with support.
Subscribed Through Apple or Google?
If you signed up for Cerebral through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap Cerebral
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > Cerebral
- 5. Tap Cancel subscription
What Happens After You Cancel Cerebral?
Your access continues until the billing period ends
You can keep using Cerebral until your current paid period expires. No immediate loss of access.
Your health data may be retained
Cerebral typically stores your health data for a period after cancellation. You can usually request data export or deletion through their privacy settings.
Check if you need to cancel related services
Some health services are bundled. Make sure canceling Cerebral doesn't leave you paying for a connected service you also don't want.
Frequently Asked Questions
Will I lose my data if I cancel Cerebral?
Your data is typically retained for several months after cancellation. You can usually export your health records or data before canceling. Check Cerebral's privacy policy for specific retention periods.
Can I get a refund from Cerebral?
Refund policies vary. Monthly plans are generally not refundable for partial periods. Annual plans may offer pro-rated refunds within the first 30 days. Contact Cerebral support for your specific situation.
What happens to my prescriptions if I cancel Cerebral?
If Cerebral manages prescriptions, canceling may affect auto-refills. Transfer your prescriptions to another provider before canceling. Your existing medication supply won't be affected.
Related Cancellation Guides
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