How to Cancel Your
Dinnerly Subscription
Cancel your Dinnerly meal kit subscription in about 5 minutes. Remember to skip upcoming weeks before deactivating to avoid unwanted charges.
Quick Overview
Difficulty
MediumTime
~5 minutes
Method
Website
Refund
Before cutoff only
Cancel Dinnerly on the Website
Log in to your Dinnerly account
Go to dinnerly.com and sign in with the email and password you used when you subscribed. Dinnerly is a Marley Spoon brand, so make sure you are on the Dinnerly site specifically, not the Marley Spoon site.
Skip all upcoming deliveries first
Go to your Upcoming Deliveries or My Menu page and skip every scheduled week that has not yet passed the cutoff. The cutoff is typically 5-6 days before your delivery date. Skipping ensures you are not charged for boxes already in the pipeline.
Navigate to your Account Settings
Click on your name or profile icon in the top-right corner and select Account Settings, My Subscription, or Plan Settings. This takes you to the page where your subscription details are managed.
Click Deactivate Subscription
Scroll down the settings page until you find the Deactivate Subscription or Cancel link. It is typically at the very bottom of the page in smaller text. Click it to begin the cancellation flow.
Complete the survey and confirm cancellation
Dinnerly will ask why you are canceling and may offer you a discount or suggest pausing. If you want to fully cancel, decline these offers. Select a reason, click through the prompts, and confirm your cancellation. You should receive a confirmation email.
Subscribed Through Apple or Google?
Dinnerly subscriptions are managed directly through their website. If you happen to be billed through Apple or Google, here is how to cancel from those platforms.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Dinnerly in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then Dinnerly
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel Dinnerly?
Orders past the cutoff will still arrive
If an order was already finalized before you canceled, it will still be prepared and shipped. Canceling only stops future orders that have not yet passed the weekly cutoff deadline.
Your account remains on file
Dinnerly keeps your account information, delivery preferences, and dietary settings saved. If you want to resubscribe in the future, you can simply log back in and reactivate without starting from scratch.
You may receive win-back offers
Dinnerly often sends promotional emails with discounts to bring you back. Be careful clicking through these, as selecting meals could reactivate your subscription. Unsubscribe from marketing emails if you prefer not to receive them.
Any remaining credits are forfeited
Promotional credits, referral bonuses, or discount codes tied to your account will be lost upon cancellation. If you have unused credits, consider using them on a final order before deactivating.
Frequently Asked Questions
What is Dinnerly's weekly cutoff deadline?
The cutoff deadline varies depending on your delivery day and location. It is typically 5 to 6 days before your scheduled delivery. You can check your specific cutoff time in your account under the Upcoming Deliveries section.
Is Dinnerly the same as Marley Spoon?
Dinnerly is a budget-friendly meal kit brand operated by the same company as Marley Spoon. While the recipes and pricing differ, the account management and cancellation process is similar. Make sure to cancel on dinnerly.com, not marleyspoon.com, if you have a Dinnerly subscription.
Can I pause Dinnerly instead of canceling?
Yes. You can skip individual weeks or multiple weeks at a time from your Upcoming Deliveries page. This effectively pauses your subscription without losing your account settings or promotional pricing.
Can I cancel Dinnerly by contacting customer support?
Yes. If you have trouble canceling through the website, you can reach Dinnerly's customer support through their online chat or by emailing their support team. They can process your cancellation directly.
Will I be charged after I cancel Dinnerly?
If you skipped all upcoming weeks before the cutoff and confirmed your cancellation, you should not be charged again. If you see an unexpected charge, contact Dinnerly customer support as it likely means an order was already processed before your cancellation took effect.
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