How to Cancel Your
DIRECTV Stream Subscription
Cutting the cord on your cord-cutting service? Here is how to cancel DIRECTV Stream without the runaround.
Quick Overview
Difficulty
MediumTime
~5 minutes
Method
Website / Phone
Refund
No partial refunds
Cancel DIRECTV Stream Online
Sign in to your DIRECTV account
Go to directv.com/myaccount and sign in with your DIRECTV Stream credentials. Make sure you are using the primary account holder's login.
Navigate to Manage My Plan
From your account dashboard, find and click on Manage My Plan or My Plan. This section shows your current package, add-ons, and billing information.
Select Cancel Service
Look for a Cancel Service or Cancel My Subscription link. DIRECTV may present retention offers or suggest downgrading your plan first. Decline these if you want to fully cancel.
Complete the cancellation flow
Follow the on-screen prompts. You may be asked to provide a reason for leaving. Select your reason and click Continue to proceed.
Save your confirmation number
After confirming, note your confirmation number and check for a confirmation email. Keep this for your records in case there are any billing disputes later.
Subscribed Through Apple or Google?
If you signed up for DIRECTV Stream through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap DIRECTV Stream in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then DIRECTV Stream
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel DIRECTV Stream?
Access continues until billing period ends
You can keep watching DIRECTV Stream until the end of your current billing cycle. No immediate cutoff.
Cloud DVR recordings are deleted
Any shows or events you recorded to cloud DVR will be permanently deleted once your subscription ends. Watch them before your last day.
Return any rented equipment
If you have any rented DIRECTV Stream devices, you may need to return them to avoid additional charges. Check your confirmation email for return instructions.
No early termination fees for streaming
Unlike traditional DIRECTV satellite, the streaming service does not have contracts or early termination fees. You can cancel freely at any time.
Frequently Asked Questions
Is there an early termination fee for DIRECTV Stream?
No. DIRECTV Stream is a no-contract streaming service. You can cancel at any time without paying an early termination fee. This is different from traditional DIRECTV satellite service.
Can I cancel DIRECTV Stream by phone?
Yes, you can call DIRECTV customer service to cancel. Be prepared for retention offers and long hold times. Having your account number ready will speed things up.
What is the difference between DIRECTV Stream and DIRECTV satellite?
DIRECTV Stream is an internet-based streaming service with no contracts. DIRECTV satellite uses a dish and typically has a 2-year agreement with early termination fees. Cancellation processes differ between the two.
Can I downgrade instead of canceling?
Yes, DIRECTV Stream offers multiple plan tiers. You can downgrade to a cheaper plan instead of canceling entirely by going to your account settings and selecting a different package.
Will I lose my DVR recordings?
Yes, all cloud DVR recordings are deleted when your subscription ends. Make sure to watch any saved content before your cancellation takes effect.
Related Cancellation Guides
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