Cancel your Great Learning course enrollment or paid subscription. Understand refund policies and get your money back within the eligible window.
Visit mygreatlearning.com and sign in with your registered email and password. Navigate to your dashboard to review your active enrollments and subscriptions.
Different Great Learning programs have different refund windows. Professional certificate programs usually offer a 7-day cooling-off period. Degree programs partnered with universities may have separate policies. Check your enrollment agreement for specifics.
Reach out to the support team through one of these channels: email their support team, call the helpline number provided in your enrollment confirmation, or use the Help & Support section on your dashboard. Clearly state that you want to cancel your enrollment.
Share your registered email, program name, enrollment date, and reason for cancellation. If requesting a refund, mention the refund policy and your eligibility window. Keep your payment receipt handy.
Request and save a written confirmation of your cancellation via email. If a refund was approved, note the expected timeline (typically 7-14 business days). Monitor your bank account for the refund credit.
If you subscribed via the Great Learning app on iOS:
If you subscribed via Google Play:
Great Learning Academy free courses remain accessible anytime.
Earned certificates for completed courses are retained permanently.
Eligible refunds are processed within 7-14 business days.
Access to paid course materials stops after cancellation is processed.
Contact Great Learning support via email or phone. There is no self-service cancellation button for paid programs. You must speak with a support representative who will process the cancellation and initiate any eligible refund.
Great Learning typically offers a 7-day cooling-off period for professional certificate programs. University degree programs may have different policies. The refund amount may be prorated depending on course progress. Always check your specific enrollment agreement.
If you enrolled via EMI through a lending partner, cancellation involves both Great Learning and the lending institution. Contact Great Learning support first, then coordinate with your EMI provider to stop remaining installments.
Yes, Great Learning Academy offers genuinely free courses with certificates. These don't require payment or cancellation. Paid programs are separate and clearly marked with pricing before enrollment.
Monitor your Great Learning payments alongside other education platforms. Get reminders before renewals and manage everything in one place.
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