Will I get a refund if I cancel Max?

Max does not offer prorated refunds. Your subscription remains active until the end of your current billing period. You can continue watching until then.

Can I cancel Max if I subscribed through Apple or Google?

Yes, but you need to cancel through the platform you subscribed with. Go to iPhone Settings > Apple Account > Subscriptions or Google Play Store > Payments & subscriptions > Subscriptions to cancel.

What happens to my watchlist and profiles after canceling Max?

Your profiles, watchlist, and viewing history are saved for a period of time after cancellation. If you resubscribe, your data should still be there.

Can I keep watching Max after I cancel?

Yes, you retain access to Max until the end of your current billing period. After that date, you will no longer be able to stream content.

Last verified: February 2026

How to Cancel Your
Max (HBO Max)

Finished binge-watching every HBO series known to humankind? Here is how to cancel Max in under 2 minutes -- no dramatic plot twist required.

Quick Overview

Monthly Cost

$9.99 - $15.99/mo

Difficulty

Easy

Time

~2 minutes

Refund

No prorated refunds

Cancel Max on the Website

Go to max.com and sign in

Head over to max.com in your browser and log in with your email and password. If you have forgotten which email you used, check your inbox for old billing receipts -- they are hiding in there somewhere.

Click on your profile icon

In the top-right corner, click your profile icon (it may show your initials or avatar). From the dropdown, select Settings.

Go to Subscription

On the Settings page, find and click Subscription. This shows your current plan, billing date, and payment method. Take a moment to appreciate all those shows you watched.

Click Cancel Subscription

Click Cancel Subscription. Max will likely try to tempt you with a discount or ask why you are leaving (they always do). Stay strong, confirm your cancellation, and you are free.

Important: If you subscribed through a third party (Apple, Google Play, Roku, Amazon), you must cancel through that platform instead. Max cannot cancel those subscriptions for you.

Other Ways to Cancel Max

Depending on how you signed up, your cancellation path might be different. Here are all the routes.

Cancel via iPhone / iPad

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Find and tap Max
5. Tap Cancel Subscription

Cancel via Google Play

1. Open the Google Play Store app
2. Tap your profile icon at top-right
3. Tap Payments & subscriptions
4. Tap Subscriptions
5. Find Max and tap Cancel

Subscribed via Roku, Amazon, or cable provider?

If you signed up through Roku, go to the Roku Channel Store and manage your subscription there. For Amazon Prime Video Channels, visit your Amazon account subscriptions. Cable provider bundles need to be canceled through your cable company directly.

What Happens After You Cancel Max?

You keep access until your billing period ends

After canceling, you can still watch Max until the end of your current billing cycle. So if you just got charged, you still have a few weeks of guilt-free streaming ahead.

Your profiles and watchlist are saved

Max retains your profiles, watchlist, and viewing history for a while. If you decide to come back, your carefully curated "watch later" list should still be intact.

Downloaded content disappears

Any shows or movies you downloaded for offline viewing will stop working once your subscription expires. So maybe watch those downloaded episodes before your time is up.

You can resubscribe anytime

Max makes it easy to come back. Just log in and choose a plan whenever the next big HBO original drops and FOMO gets the better of you.

Alternatives to Max

If you are leaving Max but still want premium streaming, here are some solid picks:

Netflix

Starting at $6.99/mo with ads. The OG of streaming with a massive library of originals and licensed content.

Movies, shows, originals

Disney+

Starting at $7.99/mo. Home of Marvel, Star Wars, Pixar, and National Geographic content.

Family-friendly + blockbusters

Hulu

Starting at $7.99/mo. Great for next-day TV episodes plus a growing library of Hulu originals.

Next-day TV + originals

Frequently Asked Questions

Will I get a refund when I cancel Max?

No. Max does not offer prorated refunds. Your subscription stays active until the end of your current billing period, so you can keep watching until then. Think of it as a farewell tour.

I subscribed through Apple. Can I cancel on the Max website?

No. If you subscribed through Apple, you need to cancel through your iPhone or iPad settings (Settings > your name > Subscriptions). The Max website cannot manage Apple-billed subscriptions.

What happens to my profiles and watchlist?

Max saves your profile data, watchlist, and viewing history for a period after cancellation. If you resubscribe, everything should be right where you left it -- including that show you started three months ago and never finished.

Can I downgrade instead of canceling?

Yes. If you are on the Ad-Free or Ultimate plan, you can downgrade to the With Ads plan at $9.99/mo instead of canceling entirely. Go to Settings > Subscription > Change Plan to see your options.

Is Max the same as HBO Max?

Yes. HBO Max was rebranded to simply "Max" in 2023. It still has all HBO content plus additional movies, shows, and Discovery content. If you had an HBO Max account, it automatically became a Max account.

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Subscriptions in One App

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How to Cancel Your Max (HBO Max)