How to Cancel Your
Hims Subscription
Ready to part ways with your telehealth treatments? Here's how to cancel your Hims subscription in about 5 minutes -- no awkward breakup conversation required (well, maybe a little retention offer).
Quick Overview
Monthly Cost
From $30/mo
Difficulty
ModerateTime
~5 minutes
Refund
Before shipment only
Cancel Hims on the Website
Sign in to your Hims account
Head to forhims.com and log in with your email and password. If you forgot your password, use the reset link -- because of course you did, it has been a while since you thought about this subscription.
Navigate to your Account page
Click on your profile icon in the top-right corner, then select Account from the dropdown menu. You will see your active subscriptions and treatment plans listed here.
Click Manage Subscription
Find the treatment or subscription you want to cancel and click Manage Subscription. If you have multiple active treatments (hair, skin, etc.), you will need to cancel each one separately.
Select Cancel and confirm
Click Cancel Subscription. Hims will likely present you with some retention offers -- a discount, a pause option, or a different treatment plan. If you are set on canceling, just keep clicking through until you reach the final confirmation. Stay strong.
Heads up: Hims may offer you a discounted rate or the option to pause your subscription instead of canceling. If you are on the fence, a pause might be worth considering -- but if you are done, just power through those retention screens.
Other Ways to Cancel Hims
If the website method is not working for you, there are other ways to get it done.
Cancel via the Hims App
- 1. Open the Hims app
- 2. Tap Account in the bottom menu
- 3. Tap the treatment you want to cancel
- 4. Tap Manage Subscription
- 5. Select Cancel and confirm
Cancel via Customer Support
- 1. Email [email protected]
- 2. Include your account email in the message
- 3. Request cancellation of your subscription
- 4. Wait for confirmation (usually 1-2 business days)
Subscribed via iPhone App Store?
If you subscribed to Hims through the iOS App Store, you need to cancel through Apple: iPhone Settings > Apple Account > Subscriptions > Hims > Cancel Subscription. Canceling on the Hims website won't stop Apple from billing you.
What Happens After You Cancel Hims?
No more shipments or charges
Once canceled, Hims will stop sending you products and stop charging your card. If a shipment was already processing, that one may still arrive (and you will still be charged for it).
Your prescription stays valid
Canceling your Hims subscription does not void your prescription. You can transfer it to a local pharmacy or another provider. Your medical records are retained per HIPAA requirements.
You can resubscribe anytime
Changed your mind? You can restart your Hims subscription at any time by logging back in and reactivating your treatment plan. Your account and history are preserved.
Alternatives to Hims
Looking for other telehealth options? Here are some popular alternatives:
Ro
Telehealth platform offering similar treatments with transparent pricing and fast delivery.
From $20/moKeeps
Hair loss treatment specialist with affordable plans and dermatologist consultations.
From $25/moLocal Pharmacy
Transfer your prescription to a local pharmacy. Generic medications can be significantly cheaper.
Varies by medicationFrequently Asked Questions
Will I get a refund if I cancel Hims?
Hims generally does not offer refunds for orders that have already shipped. If you cancel before your next shipment processes, you will not be charged. For specific refund requests, reach out to their support team.
What happens to my prescription after canceling?
Your prescription remains valid. You can request a copy and transfer it to any local pharmacy or another telehealth provider. Hims retains your medical records per HIPAA regulations.
Can I pause my Hims subscription instead of canceling?
Yes. Hims offers the option to pause or delay your subscription during the cancellation flow. This lets you skip shipments for a while without fully canceling -- handy if you just need a break.
Why is Hims making it hard to cancel?
Hims uses retention offers during cancellation (discounts, pauses, plan changes). This is standard practice for subscription services. Just keep clicking through if you are committed to canceling -- they will let you go eventually.
Can I cancel just one treatment and keep others?
Absolutely. If you have multiple Hims subscriptions (e.g., hair loss and skincare), you can cancel each one individually. Go to your account, find the specific treatment, and cancel just that subscription.
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