How to Cancel Your
Malwarebytes Subscription
Ready to break up with your antivirus? Here is how to cancel Malwarebytes in about 3 minutes -- no malware knowledge required, just a few clicks.
Quick Overview
Yearly Cost
$44.99/yr
Difficulty
EasyTime
~3 minutes
Refund
60-day guarantee
Cancel via My Malwarebytes Account
Sign in to My Malwarebytes
Head over to my.malwarebytes.com and log in with the email and password you used when you subscribed. If you have forgotten your password, use the reset link -- it happens to the best of us.
Navigate to Subscriptions
Once you are in your account dashboard, click on the Subscriptions tab. You will see all your active Malwarebytes plans listed here -- Premium, Plus, or whatever flavor of protection you signed up for.
Click Manage Subscription
Next to your active subscription, click Manage Subscription. This opens up the details of your plan, including your renewal date and payment info.
Turn Off Auto-Renewal or Cancel
Click Cancel or Turn Off Auto-Renewal. Malwarebytes may ask you why you are leaving and might offer a discount to keep you around. Stay strong if you have made up your mind, and confirm through the prompts. Done!
Pro tip: The free version of Malwarebytes still lets you run on-demand scans. So even after canceling the premium subscription, you can keep the app installed for occasional threat checks.
Other Ways to Cancel Malwarebytes
If you cannot access your online account, there are other routes to cancel your subscription.
Cancel via Support
- 1. Go to support.malwarebytes.com
- 2. Submit a support ticket
- 3. Include your account email and order details
- 4. Request subscription cancellation
- 5. Wait for confirmation email
Bought from a Third Party?
- 1. Check your purchase receipt for the retailer
- 2. If via App Store: Settings > Apple ID > Subscriptions
- 3. If via Google Play: Play Store > Payments & subscriptions
- 4. If via a reseller, contact that reseller directly
What Happens After You Cancel Malwarebytes?
Protection continues until expiration
Your Malwarebytes Premium features stay active until the end of your current billing period. No need to panic about being unprotected right away.
Reverts to free version
After expiration, Malwarebytes drops down to its free tier. You can still run manual scans, but real-time protection, ransomware defense, and scheduled scans go away.
No more real-time threat blocking
Without Premium, Malwarebytes will not actively block threats in real-time. You will need to manually scan your system to catch any malware lurking around.
Alternatives to Malwarebytes
Looking for different antivirus protection? Here are some popular options:
Windows Defender
Built into Windows 10 and 11 for free. Solid real-time protection that has gotten seriously good in recent years.
Free with WindowsBitdefender
Consistently top-rated antivirus with excellent malware detection and minimal system impact. Free and paid tiers.
From $29.99/yrNorton 360
Full security suite with VPN, password manager, and dark web monitoring bundled in. The works.
From $49.99/yrFrequently Asked Questions
Will I get a refund if I cancel Malwarebytes?
Malwarebytes offers a 60-day money-back guarantee on new purchases. If you are within that 60-day window, contact their support team for a full refund. After 60 days, your subscription remains active until the end of the current billing period but no refund is issued.
Does uninstalling Malwarebytes cancel my subscription?
Nope. This is a very common misconception. Uninstalling the software does NOT cancel your subscription. You will keep getting charged until you cancel through your My Malwarebytes account or contact support. Always cancel first, then uninstall.
What if I bought Malwarebytes through a third party?
If you purchased through a retailer like Best Buy, Amazon, or through an app store, you need to manage your subscription through that platform. Malwarebytes cannot cancel subscriptions they did not directly bill for.
Can I still use Malwarebytes for free after canceling?
Yes! Malwarebytes has a free tier that lets you run on-demand scans. You lose real-time protection, scheduled scans, and ransomware defense, but the manual scanner is still a handy tool to have around.
How do I know if my cancellation went through?
You should receive a confirmation email from Malwarebytes. You can also log back into My Malwarebytes and check your subscription status -- it should show as not set to renew.
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