How to Cancel Your
Mirror (Lululemon Studio)
Lululemon Studio (formerly Mirror) cancellation is not as simple as turning off the mirror -- especially since Lululemon discontinued the product in 2023. If you are still paying for a membership, here is how to finally stop those charges.
Quick Overview
Monthly Cost
$39.99/mo
Difficulty
ModerateTime
~5 minutes
Refund
Not typically
Cancel Mirror via the Website
Log in to your Mirror account
Head over to mirror.co and sign in with your email and password. If you have forgotten your credentials, use the password reset option -- we have all been there.
Open your Membership page
Click your profile and select Membership or Subscription. Since Lululemon discontinued the Mirror product in 2023, the website may have changed. If the original mirror.co redirects or is unavailable, try lululemonstudio.com or go directly to calling support.
Cancel online or call Lululemon support
Look for a Cancel Membership button. If no self-service option is available (which is increasingly common since the discontinuation), call Lululemon guest services directly and request cancellation. Have your account email and the last four digits of your payment card ready.
Save your cancellation proof
Screenshot the confirmation page and save any emails. Since the product is discontinued, there should be minimal retention pressure. Your Mirror hardware still works as a regular full-length mirror -- it just will not stream classes anymore.
Heads up: Mirror was rebranded to Lululemon Studio, so the branding might look different than what you remember. The membership is required for live and on-demand classes on the Mirror device -- without it, you have a very expensive (but elegant) looking glass.
What Happens After You Cancel Mirror?
Your Mirror hardware still works as a mirror
The physical device still functions as a high-quality full-length mirror. It just will not display fitness classes or smart features anymore. Considering the device cost $1,495, at least you have a nice-looking glass.
Content availability is limited post-discontinuation
Since Lululemon discontinued Mirror in 2023, the library of live and on-demand classes has been winding down. Canceling now means you are not paying for a service with a shrinking content library.
Export any workout data you want to keep
With the product discontinued, there is no guarantee your workout history will remain accessible. Take screenshots of any stats, achievements, or progress you want to preserve before canceling.
Resubscription may not be available
Since Lululemon discontinued the Mirror product line, resubscribing may no longer be an option in the future. If you are on the fence, consider that the service is winding down and new content is unlikely.
Alternatives to Mirror (Lululemon Studio)
Looking for other ways to get fit at home without the $39.99/mo price tag? Here are some popular alternatives:
Peloton App
$12.99/mo for thousands of fitness classes without needing any special hardware. Works on any screen.
App-only fitness classesApple Fitness+
$9.99/mo for guided workouts that integrate with Apple Watch. Great production quality.
Apple ecosystem fitnessYouTube Fitness
Free workout videos from thousands of creators. No subscription needed -- just search and sweat.
Free workout contentFrequently Asked Questions
What happens to my Mirror hardware after canceling?
The Mirror hardware is yours to keep. Without a membership, it functions as a regular full-length mirror. Since Lululemon discontinued the product in 2023, the smart features are winding down regardless. At least you have a sleek piece of glass for your home gym.
Why is Lululemon still charging me if Mirror is discontinued?
Lululemon discontinued sales of new Mirror hardware in 2023, but existing memberships may still be active on auto-renewal. If you have been paying without realizing it, cancel immediately and contact Lululemon support to discuss a potential refund for unused months.
Is Mirror the same as Lululemon Studio?
Yes. Lululemon acquired Mirror in 2020 for $500 million and rebranded it to Lululemon Studio. Then they wrote down the investment and discontinued the product in 2023. The cancellation process applies regardless of which name appears on your billing statement.
Can I sell my Mirror device?
You can sell the physical device, but with the service discontinued, it is primarily useful as a regular mirror. The resale value has dropped significantly since the discontinuation. Buyers should be aware that content availability is limited and shrinking.
Are there any alternatives that work with Mirror hardware?
Unfortunately, the Mirror hardware was a closed ecosystem and does not support third-party fitness apps. For at-home fitness, consider app-based alternatives like Peloton App, Apple Fitness+, or YouTube workouts that run on any screen -- no proprietary hardware required.
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