How to Cancel Your
NordPass
Done letting NordPass remember things for you? Here's how to cancel your subscription in about 3 minutes -- your passwords won't vanish, we promise.
Quick Overview
Monthly Cost
$2.99/mo
Difficulty
EasyTime
~3 minutes
Refund
30-day guarantee
Cancel NordPass via Nord Account Dashboard
Sign in to your Nord Account
Head over to my.nordaccount.com and sign in with your email and password. This is the central hub for all Nord products -- NordPass, NordVPN, NordLocker -- they all live under one roof like a very security-conscious family.
Navigate to Billing and Subscriptions
In the left sidebar, click on Billing, then select Subscriptions. You will see all your active Nord product subscriptions listed here with their renewal dates and pricing info.
Find your NordPass subscription
Locate NordPass in the list of your active subscriptions. If you have a bundle deal with NordVPN, NordPass might be listed as part of a combo -- look for the specific NordPass entry or the bundle that includes it.
Click Cancel and confirm
Click the Cancel button next to your NordPass subscription. Nord might try to entice you with a discount or ask why you are leaving (they are polite like that). Confirm your cancellation and you are all set. Your premium features stay active until the end of your billing period.
Pro tip: If you purchased NordPass as part of a bundle with NordVPN or NordLocker, canceling the bundle may cancel all included services. Double-check which products are tied together before hitting that cancel button.
Other Ways to Cancel NordPass
If you subscribed through your phone's app store rather than the Nord website, you will need to cancel through that platform instead.
Cancel via iPhone / iPad
- 1. Open Settings on your device
- 2. Tap your Apple Account at the top
- 3. Tap Subscriptions
- 4. Find and tap NordPass
- 5. Tap Cancel Subscription and confirm
Cancel via Google Play
- 1. Open the Google Play Store
- 2. Tap your profile icon, then Payments & subscriptions
- 3. Tap Subscriptions
- 4. Find and tap NordPass
- 5. Tap Cancel subscription and confirm
Need help? Contact Nord Support
If you are having trouble canceling through the dashboard, you can reach Nord's support team via live chat at nordpass.com or email them at [email protected]. They are generally responsive and can handle cancellations on their end too.
What Happens After You Cancel NordPass?
Your passwords stay in your vault
Good news: canceling does not delete your saved passwords, credit cards, or secure notes. They remain in your NordPass vault. You just drop down to the free tier with limited features.
Limited to one device at a time
The free tier of NordPass only lets you stay logged in on one device at a time. If you were used to seamless syncing across your phone, laptop, and tablet, that convenience goes away.
No more Data Breach Scanner
Premium features like the Data Breach Scanner, Password Health reports, and secure sharing with others will stop working. You can still use the basic password storage and autofill though.
Export your passwords first
Before you cancel, consider exporting your passwords as a CSV file from NordPass settings. This way you have a backup in case you want to switch to another password manager.
Alternatives to NordPass
Looking for a different password manager? Here are some solid options to consider:
Bitwarden
Free and open-source password manager with premium features at $10/year. Hard to beat on value.
Free tier + $10/yr premium1Password
Premium password manager with excellent family plans, Watchtower security alerts, and polished apps across all platforms.
$2.99/mo individualApple Passwords
Built into every Apple device for free. Syncs via iCloud and now works with Windows too. If you are all-in on Apple, it is surprisingly capable.
Free with Apple devicesFrequently Asked Questions
Will I lose my saved passwords if I cancel NordPass?
Nope. Your passwords, secure notes, and credit card info stay in your vault. You just get bumped down to the free tier, which limits you to one device at a time and removes premium features like breach scanning.
Can I get a refund for NordPass?
NordPass offers a 30-day money-back guarantee on new subscriptions. If you are within that window, contact their support team to request a refund. After 30 days, no refunds are available but your premium access continues until the billing period ends.
Does canceling NordPass also cancel NordVPN?
No -- they are separate subscriptions even though they share the same Nord Account. However, if you bought them as a bundle deal, canceling the bundle might affect both. Check your subscription details carefully.
How do I export my passwords from NordPass?
Open the NordPass app, go to Settings, then look for the Export option. You can download your vault as a CSV file. Just make sure to store that file securely -- it contains all your passwords in plain text, so treat it like the digital crown jewels it is.
What is the difference between NordPass Free and Premium?
NordPass Free lets you store unlimited passwords but limits you to one active device. Premium adds multi-device sync, password health reports, Data Breach Scanner, secure item sharing, and emergency access. If you mostly use one device, the free tier might be all you need.
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