Can I get a refund from Private Internet Access?

Yes. PIA offers a 30-day money-back guarantee on new subscriptions. Contact their support within 30 days of your initial purchase for a full refund.

Does PIA keep my data after cancellation?

PIA has a strict no-logs policy. They don't store your browsing data during or after your subscription.

Can I still use PIA VPN after canceling?

Your VPN access continues until the end of your current billing period. After that, you will no longer be able to connect to PIA servers.

How do I cancel PIA if I subscribed through an app store?

If you subscribed through Apple App Store or Google Play, you need to cancel through that platform's subscription settings, not through PIA directly.

Last verified: February 2026

How to Cancel Your
Private Internet Access

Done browsing incognito? Here is how to cancel your PIA VPN subscription in about 3 minutes -- and yes, you might be eligible for a full refund.

Quick Overview

Monthly Cost

$11.99/mo

Difficulty

Easy

Time

~3 minutes

Refund

30-day guarantee

Cancel via PIA Client Control Panel

Sign in to the PIA Client Control Panel

Go to privateinternetaccess.com/pages/client-control-panel and log in with your PIA credentials. Ironically, you might need to turn off your VPN first if it is routing you to a different region.

Go to Subscription

Navigate to the Subscription section. Here you will see your plan type (monthly, yearly, or multi-year), your next billing date, and payment details.

Click Cancel Subscription

Click Cancel Subscription or Turn Off Auto-Renewal. PIA might offer you a discount or remind you of all the privacy benefits you will be missing. We get it -- staying anonymous was fun.

Confirm your cancellation

Confirm through the final prompt and you are done. You should receive a confirmation email. Your VPN access continues until the end of your current billing period.

Money-back tip: PIA offers a 30-day money-back guarantee on new subscriptions. If you just signed up and are not happy, contact support via live chat for a full refund instead of just canceling.

Other Ways to Cancel PIA

Cancel via Live Chat

1. Visit helpdesk.privateinternetaccess.com
2. Click on the live chat widget
3. Provide your account email
4. Request cancellation and refund if applicable

Subscribed via App Store?

1. Open Settings on your iPhone
2. Tap your Apple ID at the top
3. Go to Subscriptions
4. Find PIA and tap Cancel Subscription

What Happens After You Cancel PIA?

VPN access continues until the billing period ends

You keep full VPN access until your current plan expires. If you paid for a year, you get the full year even after canceling auto-renewal.

No data is stored (no-logs policy)

PIA has a verified no-logs policy, so there is no browsing data to worry about. Your privacy was protected while you used the service, and nothing is kept after.

Your IP becomes visible again

Without PIA, your real IP address is exposed to websites and your ISP can see your browsing activity again. Welcome back to the visible internet.

Alternatives to Private Internet Access

Still want VPN protection but looking for a change? Here are some solid alternatives:

NordVPN

One of the most popular VPNs with fast speeds, 6,000+ servers, and a solid no-logs policy. Great all-rounder.

From $3.49/mo (2-year plan)

Mullvad VPN

Privacy-first VPN with no-email signup and flat pricing. A favorite among privacy enthusiasts.

$5.50/mo flat

ProtonVPN

From the makers of ProtonMail. Has a free tier with no data limits and strong encryption standards.

Free tier available

Frequently Asked Questions

Can I get a refund from PIA?

Yes, PIA offers a 30-day money-back guarantee on new subscriptions. Contact their support team via live chat within 30 days of your initial purchase for a full refund. After 30 days, refunds are not typically available.

Will my VPN stop working immediately?

No. Your VPN access continues until the end of your current billing period. If you paid for a yearly plan, you can use PIA until that year is up. Only auto-renewal is disabled.

Does PIA keep my browsing data after I cancel?

No. PIA operates under a strict no-logs policy that has been independently audited. They do not store any browsing data during or after your subscription.

What if I subscribed through Apple or Google?

If you subscribed through the App Store or Google Play, you must cancel through that platform. Go to your device settings and manage your subscriptions there -- PIA cannot cancel app store subscriptions on their end.

Can I resubscribe later?

Absolutely. You can resubscribe to PIA at any time from their website. Just note that you may not get the same promotional pricing you had before.

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How to Cancel Your Private Internet Access