How to Cancel Your
Qustodio Subscription
Cancel Qustodio parental controls in under 3 minutes. Your protection continues until the end of your billing period.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website
Refund
30-day guarantee
Cancel Qustodio on the Website
Sign in to Qustodio
Go to qustodio.com/account and sign in with your parent account email and password. This is the account that manages all your children's profiles and devices.
Navigate to your Subscription
Go to Account Settings and find the Subscription or Billing section. You will see your current plan, renewal date, and price.
Click Cancel Subscription
Click Cancel Subscription or Cancel Auto-Renewal. Qustodio may offer a discounted rate or ask you to select a reason for canceling.
Confirm your cancellation
Click Confirm to finalize the cancellation. You will receive a confirmation email. Your premium features continue until the end of your current billing period, after which you revert to the free plan.
Subscribed Through Apple or Google?
If you subscribed to Qustodio Premium through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Qustodio in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then Qustodio
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel Qustodio?
Premium features work until your billing period ends
All premium monitoring, filtering, and screen time features continue until your paid period expires. After that, your account reverts to the free plan with limited features.
You revert to the free basic plan
The free Qustodio plan covers one device with basic web filtering. You do not lose your account entirely -- just the premium features like multi-device support, social media monitoring, and location tracking.
Activity history is preserved
Your children's activity reports and history remain accessible in the free plan. You can review past data even after downgrading from premium.
Consider built-in parental controls
Apple Screen Time and Google Family Link offer free parental control features built into iOS and Android. These can serve as alternatives after canceling Qustodio.
Frequently Asked Questions
Does Qustodio have a free plan?
Yes. When you cancel premium, your account reverts to the free basic plan that covers one device with basic web filtering. You do not need to fully close your account to stop paying.
Can I get a refund from Qustodio?
Qustodio offers a 30-day money-back guarantee for new subscribers. If you are within 30 days of purchase, contact their support team to request a full refund.
How do I uninstall Qustodio from my child's device?
On Android, open Qustodio settings and use the uninstall option with your parent password. On iOS, delete the Qustodio app and remove the MDM profile from Settings. On Windows or Mac, use the Qustodio uninstaller with your parent credentials.
Can I downgrade instead of canceling?
Yes. Qustodio offers multiple plan tiers including a free option. You can switch to a lower tier or the free plan through your subscription settings without fully canceling.
Will my child know I canceled Qustodio?
The Qustodio app on your child's device will stop filtering content after the subscription expires. If the app is visible on their device, they may notice it stops working. Consider uninstalling it to avoid confusion.
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