How to Cancel Your
Rocksbox Subscription
Cancel Rocksbox in under 3 minutes. Steps to cancel and what to do about any borrowed items.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Refund
Return items to cancel
Cancel Rocksbox Step by Step
Log in to your account
Go to rocksbox.com and sign in.
Go to Membership settings
Navigate to My Account > Membership or Subscription.
Click Cancel Membership
Select Cancel or End Membership. Rocksbox may require you to return any items currently on loan before cancellation is finalized.
Return any borrowed items
If Rocksbox is a rental/borrowing service, ship back all items using the provided label. Your cancellation is finalized once items are returned and received.
Pro Tip
Return all borrowed items before your cancellation is complete.
Subscribed Through Apple or Google?
If you signed up for Rocksbox through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap Rocksbox
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > Rocksbox
- 5. Tap Cancel subscription
What Happens After You Cancel Rocksbox?
Return items to complete cancellation
Make sure all borrowed pieces are returned. Unreturned items may be charged to your account.
Purchased items are yours
Any jewelry you purchased outright (not rented) is yours to keep.
Frequently Asked Questions
Do I need to return items to cancel Rocksbox?
If Rocksbox is a rental service, yes. Return all borrowed items using the provided shipping label. Purchased items are yours to keep.
What if I don't return items after canceling Rocksbox?
Unreturned items are typically charged to the payment method on file at retail price. Return everything before your cancellation is finalized.
Related Cancellation Guides
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