How to Cancel Your
Squarespace Subscription
Breaking up with your beautifully designed website? We get it. Here is how to cancel Squarespace in about 5 minutes -- and what to do about that domain you bought through them.
Quick Overview
Difficulty
EasyTime
~5 minutes
Cost
$16 - $52/mo
Refund
14-day (annual)
Cancel Squarespace on the Website
Log in to Squarespace
Head to squarespace.com and sign in with the account that owns the website you want to cancel. If you manage multiple sites, you will need to cancel each one individually. Fun times.
Select Your Website
From the main dashboard, click on the website you want to cancel. This opens the site-specific editor and settings panel.
Open Settings
In the left sidebar, click Settings. This is your command center for all site-level configuration, from SEO to billing to the nuclear option we are about to use.
Go to Account & Security
Scroll down in the Settings panel and click Account & Security. This is where Squarespace keeps the billing and cancellation options -- tucked away at the bottom, naturally.
Click Cancel Website
Scroll to the bottom of Account & Security and click Cancel Website. Squarespace will present you with retention offers like discounts or a free trial extension. Decline them if you are set on leaving.
Confirm Your Cancellation
Review the cancellation summary, then confirm. You will receive a confirmation email. Your site stays live until the end of your current billing period, so you are not losing anything immediately.
About Your Squarespace Domain
If you purchased a domain through Squarespace, it does NOT get canceled with your site. Your domain stays in your Squarespace account and you can transfer it to another registrar. However, free domains included with annual plans may have a transfer lock during the first year. Check your domain status in Settings > Domains before canceling.
Export Your Site Content First
Before you pull the plug, grab a copy of everything you have built. Squarespace lets you export your content as an XML file -- not perfect, but better than nothing.
Export via Settings
- 1. Go to Settings in your site editor
- 2. Click Advanced
- 3. Click Import / Export
- 4. Click Export and choose WordPress format
- 5. Download the XML file when ready
What Gets Exported
- + Blog posts and pages
- + Gallery pages and text content
- + Basic page structure
- - Images (download separately)
- - Product pages and orders
- - Custom CSS and design settings
What Happens After You Cancel Squarespace?
Site stays live until billing period ends
Your website remains fully functional and accessible to visitors until the end of your current billing cycle. No immediate impact to your online presence.
Your domain stays in your account
Domains purchased through Squarespace are separate from your website subscription. They remain registered in your account and can be transferred to another registrar or pointed to a new host.
Site goes offline after grace period
Once your billing period expires, your site goes offline. Squarespace keeps your data for a limited grace period (usually around 30 days), during which you can reactivate by resubscribing.
E-commerce data needs manual export
Product listings, customer data, and order history are not included in the standard export. Export your customer list and order data separately from the Commerce panel before canceling.
Alternatives to Squarespace
Wix
More flexible drag-and-drop editor with a generous free tier. Great for small businesses.
WordPress.com
The classic choice with thousands of themes and plugins. Free tier available.
Webflow
Designer-focused builder with real CSS control. Perfect for pixel-perfect sites.
Frequently Asked Questions
What happens to my domain if I cancel Squarespace?
Your domain stays registered in your Squarespace account. It does not get deleted when you cancel a website plan. You can keep it parked, transfer it to another registrar, or point it to a new hosting provider. If you got a free domain with an annual plan, check whether the transfer lock period has passed before canceling.
Can I get a refund from Squarespace?
Squarespace offers a 14-day refund window for new annual website subscriptions. Monthly plans are generally not eligible for refunds. If you are within 14 days of your annual plan purchase or renewal, contact Squarespace support to request a refund.
Will my site be deleted immediately after canceling?
No. Your site remains live and fully functional until the end of your current billing period. After that, Squarespace keeps your site data for a grace period (typically around 30 days). During this time, you can reactivate your site by resubscribing. After the grace period, your site data may be permanently deleted.
Can I export my Squarespace website to WordPress?
Yes. Squarespace offers a built-in WordPress-compatible XML export. Go to Settings > Advanced > Import / Export > Export. This captures pages, blog posts, and gallery content. Keep in mind that images, products, custom code, and design elements are not included and must be migrated manually.
How do I cancel if I subscribed through the iOS app?
If you subscribed to Squarespace through the Apple App Store, you need to cancel through Apple. Go to iPhone Settings > tap your name > Subscriptions > find Squarespace > Cancel Subscription. The Squarespace website cannot cancel App Store subscriptions.
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