How to Cancel Your
The Information Subscription
Cancel your premium tech journalism subscription to The Information in under 3 minutes. Access continues through your paid period.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website
Refund
Contact support
Cancel The Information on the Website
Sign in to your account
Go to theinformation.com/settings and sign in with your subscriber email and password.
Navigate to subscription settings
In your account settings, find the Subscription section. Here you can see your plan type (individual or team), renewal date, and billing history.
Click Cancel Subscription
Select Cancel Subscription. You may be asked for a reason or offered a retention discount. You can skip these prompts and proceed with cancellation.
Confirm cancellation
Complete the process and check for a confirmation email. Your premium access continues through the end of your current billing period.
Subscribed Through Apple or Google?
The Information primarily offers subscriptions through their website. If you signed up via the mobile app and are billed by Apple or Google, cancel through those platforms.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap The Information in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then The Information
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel The Information?
Premium access continues until period ends
Your subscription remains active through the end of your billing cycle. You can continue reading all premium articles, analysis, and exclusive scoops until that date.
Paywall returns for exclusive content
After your subscription expires, The Information's premium articles, deep dives, and exclusive tech industry reporting will be behind the paywall again.
Event access may be affected
The Information hosts subscriber-only events and briefings. Access to these events will end with your subscription unless you resubscribe.
Newsletter delivery stops
Subscriber-only newsletters and daily briefings will no longer be delivered to your inbox after your subscription period ends.
Frequently Asked Questions
How much does The Information cost?
The Information is a premium tech journalism publication with individual and team subscription plans. It is priced significantly higher than general news outlets, reflecting its exclusive reporting on the technology industry, venture capital, and startups.
Can I get a refund from The Information?
Refund policies depend on your subscription type and timing. Contact The Information's support team directly for refund requests. Annual subscribers may have different options than monthly subscribers.
Is there a free tier for The Information?
The Information offers limited free content and occasional free articles. However, their core reporting, analysis, and exclusive scoops require a paid subscription to access.
Can I cancel a team subscription?
Team subscriptions are managed by the account administrator. If you are a team member, contact your organization's admin. If you are the admin, you can manage the team subscription through your account settings.
What makes The Information different from other tech publications?
The Information focuses on original, exclusive reporting about the tech industry, particularly covering deals, fundraising, and executive moves before other outlets. After canceling, you lose access to this exclusive coverage.
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