How to Cancel Your
Thrive Market Subscription
Paying $59.95/year for organic groceries you keep forgetting to order? Thrive Market's membership is a good deal if you use it, but if those boxes have stopped showing up at your door, here is how to cancel and potentially get a refund within the 30-day window.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website / App
Cost
$59.95/year
Method 1: Cancel on the Thrive Market Website
Log in to your Thrive Market account
Go to thrivemarket.com and sign in with your account email and password. Navigate to your account dashboard.
Go to Account and then Membership
Click on your Account icon, then find Membership or Membership Settings. You will see your annual membership status, renewal date, and payment details.
Click Cancel Membership
Click Cancel Membership. Thrive Market will likely show you how much you have saved as a member and offer incentives to stay. If you want to cancel, decline the offers and proceed through the cancellation flow.
Check the 30-day refund window
If you are within 30 days of your membership renewal, you may be eligible for a full refund. Look for refund information during the cancellation process or contact Thrive Market support to request one. Save your cancellation confirmation.
Method 2: Contact Thrive Market Support
Reach out to support
Visit thrivemarket.com/help to find the current contact options including live chat, email, or phone. Live chat is often the fastest method.
Request cancellation and refund
Tell the agent you want to cancel your membership. If you are within 30 days of renewal, ask for a refund. They may offer you a free month or discount. Be firm if you want a full cancellation.
Pro Tip: The 30-Day Refund Window
Thrive Market offers a 30-day refund guarantee on memberships. If you just renewed and do not want the membership, act fast. After 30 days, you are locked in for the full year with no refund. Set a calendar reminder before your renewal date if you are on the fence.
What Happens After You Cancel Thrive Market?
Access continues until membership expires
You can keep shopping on Thrive Market with member prices until your annual membership expires. Place any final orders before your membership ends.
Member pricing disappears
After your membership expires, you lose access to Thrive Market's discounted prices and member-only products. You cannot browse or shop on the platform without an active membership.
First-time member perks are gone
If you return later, you may not qualify for the same first-time member deals (like a free gift with signup or percentage-off first order). Comeback offers do exist but are not guaranteed.
Order history stays
Your order history and account information remain accessible. If you resubscribe later, your preferences and past orders are still there.
Frequently Asked Questions
Can I get a refund from Thrive Market?
Yes, within 30 days of your membership purchase or renewal. Contact Thrive Market support to request a refund. After 30 days, refunds are generally not available and you keep access until the year ends.
Is the Thrive Market membership worth it?
If you spend at least $50/month on organic groceries, the savings typically exceed the $59.95 annual fee. If you order infrequently, the membership may not pay for itself. Do the math on your past orders before deciding.
Can I shop on Thrive Market without a membership?
No, Thrive Market requires an active membership to browse and shop. It is a members-only marketplace. This is different from regular grocery delivery services that anyone can use.
Does Thrive Market offer a free trial?
Thrive Market occasionally offers 30-day free trials or discounted first-year memberships. If you are unsure about committing, look for these promotions before signing up. Just remember to cancel before the trial ends if you decide it is not for you.
Track Thrive Market & All Your
Subscriptions in One App
Subcut reminds you before charges hit, tracks every billing date, and gives you one-tap access to cancellation guides. No bank connection needed.
Download Subcut FreeAnnual membership renewals sneaking up on you? Subcut sends reminders before the charge hits.