How to Cancel Your
Tonal Subscription
Cancel Tonal in under 2 minutes. Here are the exact steps whether you signed up through the website, iOS, or Android.
Quick Overview
Difficulty
EasyTime
~2 minutes
Method
Website
Refund
No partial refunds
Cancel Tonal Step by Step
Log in to your account
Go to tonal.com or open the Tonal app. Sign in with the account you want to cancel.
Open Subscription or Membership settings
Click your profile icon or avatar, then navigate to Subscription, Membership, or Billing. In the Tonal app, check under Settings > Account.
Select Cancel Membership
Click Cancel Membership or Cancel Subscription. Tonal will likely offer you a pause option, a discount, or a plan downgrade — these are retention tactics. Click through them if you want to fully cancel.
Confirm cancellation
Hit Confirm on the final prompt. Check your email for confirmation. If you paid through Apple or Google, cancel through your phone's subscription settings instead.
Pro Tip
Some fitness platforms keep charging during "paused" periods after a certain number of months.
Subscribed Through Apple or Google?
If you signed up for Tonal through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap Tonal
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > Tonal
- 5. Tap Cancel subscription
What Happens After You Cancel Tonal?
You retain access until your billing period ends
Tonal lets you keep working out until your current paid period expires.
Your workout history is preserved
Your exercise logs, achievements, and personal records are usually saved. If you resubscribe, they'll be waiting for you.
Connected devices may need reconfiguring
If you used Tonal with smart equipment, the hardware still works — but premium features tied to the subscription will be locked.
Frequently Asked Questions
Can I still use Tonal after canceling?
Most fitness apps offer a limited free version after canceling. You'll lose premium features like custom programs, detailed analytics, and ad-free experience, but basic tracking usually remains available.
What about my equipment if I cancel Tonal?
If you purchased equipment (bike, rower, mirror), you still own it. The hardware works independently, but connected features and live classes require an active subscription.
Can I pause Tonal instead of canceling?
Many fitness platforms offer a pause option, typically for 1-3 months. This keeps your account and data intact while stopping charges temporarily. Check your account settings for this option.
Related Cancellation Guides
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