Stop your TrulyMadly dating subscription in just a few taps. Works for TrulyMadly Select and other premium plans on both platforms.
TrulyMadly subscriptions are billed through the Google Play Store or Apple App Store. Open the relevant store on the device where you subscribed.
On Google Play: Tap your profile icon, then go to Payments & subscriptions > Subscriptions. On iOS: Open Settings > tap your name > Subscriptions.
Scroll through your active subscriptions list and tap on TrulyMadly. You may see it listed as "TrulyMadly Select" or "TrulyMadly Premium" depending on your plan.
Tap the "Cancel Subscription" option. TrulyMadly may present retention offers like discounted pricing. You can decline these and proceed with the cancellation.
Confirm when prompted. You should receive a confirmation email. Your TrulyMadly premium features stay active until the end of your current billing cycle.
Your profile and trust score remain intact on TrulyMadly.
Select features work until your billing period ends.
Your existing conversations and matches remain accessible.
Easily reactivate TrulyMadly Select whenever you want.
TrulyMadly subscriptions are managed through your app store. Go to Google Play Store or Apple App Store subscription settings, find TrulyMadly, and cancel. You cannot cancel directly within the TrulyMadly app.
TrulyMadly itself does not process refunds since billing goes through app stores. You can request a refund through Google Play or Apple depending on your platform. Refund policies vary and are at the discretion of the app store.
Your TrulyMadly trust score is based on profile verifications (LinkedIn, phone, etc.) and is not affected by cancelling your premium subscription. Your verified badges remain on your profile.
No. Removing the app from your phone does not cancel your subscription. You must go through the app store subscription management to stop recurring charges.
Yes. TrulyMadly has a free tier that lets you browse profiles and get limited daily recommendations. Premium features like unlimited likes, seeing who liked you, and super likes require a paid subscription.
Track your TrulyMadly subscription and all other dating apps. Get renewal alerts and cancel anything with a single tap.
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