Plot twist: most Udemy courses are one-time purchases you keep forever. But if you are on the Personal Plan subscription or need a course refund, here is exactly how to stop paying and get your money back.
Go to udemy.com and sign in with your email, Google, Facebook, or Apple account. Make sure you're logged into the correct account that has the subscription or course purchase.
For Udemy Personal Plan: Click your profile avatar in the top-right corner, select "Account Settings", then click the "Subscriptions" tab. You will see your active plan details, billing cycle, and renewal date. For Udemy Business: Only the account admin can cancel -- contact your IT or HR department.
Click "Cancel subscription". Udemy will show you what you'll lose and may offer a discounted rate. If you still want to cancel, proceed through the confirmation steps.
If you bought a single course, go to "My Learning", find the course, click the three-dot menu, and select "Request a refund". You have 30 days from purchase. Courses with over 50% completion are not eligible.
Complete the cancellation or refund request. Udemy sends a confirmation email. Refunds for courses are processed in 5-10 business days. Subscription cancellations take effect at the end of your billing period.
Any course you bought individually stays in your My Learning library permanently with lifetime access. Canceling the Personal Plan only removes access to the subscription course catalog.
Certificates earned from purchased courses remain accessible. Personal Plan certificates may become unavailable after cancellation.
Course refunds appear within 5-10 business days. Subscription refunds depend on your billing cycle and timing.
Your Udemy account and purchased courses stay active. You can still browse and buy individual courses anytime.
Yes, Udemy offers a Personal Plan (monthly/annual subscription for curated courses) and Udemy Business (team/enterprise subscription). Individual courses are one-time purchases with lifetime access, not subscriptions.
Request a refund within 30 days of purchase via My Learning. Click the three-dot menu on the course and select "Request a refund." Courses with over 50% completion or older than 30 days are typically ineligible.
No, individual employees cannot cancel a Udemy Business subscription. Only the account administrator (usually IT or HR) can manage or cancel the team plan. If the admin cancels, all team members lose access at the end of the billing period. Contact your company's Udemy Business admin to make changes.
Certificates from individually purchased courses remain accessible forever. For Personal Plan courses, certificates may become unavailable after your subscription ends. Download your certificates before cancelling.
Generally no. Udemy's refund policy excludes courses where you've consumed a significant portion of the content. If you've completed over 50% or downloaded course resources extensively, refunds are typically denied.
That Udemy you forgot? Still charging you. Find out what else is.
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