How to Cancel Your
Vidyard Subscription
Ready to stop sending those personalized sales videos nobody watches? Here is how to cancel Vidyard in about 3 minutes -- no awkward video message required.
Quick Overview
Monthly Cost
$19/mo
Difficulty
EasyTime
~3 minutes
Refund
Not typically
Cancel Vidyard via Website
Log in to your Vidyard account
Head to secure.vidyard.com and sign in. If you have forgotten your password, now is the perfect time to realize you only logged in once when you first signed up.
Go to Account Settings then Billing
Navigate to Account Settings and click on Billing. This is where Vidyard keeps all the subscription details and payment info you probably forgot about.
Click Cancel Plan
Find and click the Cancel Plan button. Vidyard may offer to downgrade you to the free plan instead -- which is actually not a bad deal if you still need basic video features.
Confirm your cancellation
Confirm that you want to cancel. You should get a confirmation email. Your access continues until the end of your billing period, so you have time to download your masterpiece sales videos.
Heads up: Vidyard may offer to downgrade you to their free plan instead of fully canceling. The free tier has basic features, so consider it if you still need occasional video recording.
What Happens After You Cancel Vidyard?
You may be downgraded to the free plan
Instead of losing access entirely, Vidyard typically downgrades you to the free tier with limited features and storage.
Download your videos before canceling
Some videos may become inaccessible if they exceed the free plan limits. Grab the important ones while you still can.
Video analytics and tracking stop
You will lose access to advanced video analytics, viewer insights, and engagement tracking that come with the Pro plan.
Alternatives to Vidyard
Looking for another video platform? Here are some solid options:
Loom
Quick screen recording and video messaging with a generous free tier. Great for async communication and sales outreach.
Free tier availableWistia
Professional video hosting with marketing tools, lead capture, and detailed analytics. Great for business video.
From $19/moVimeo
High-quality video hosting with a polished player, privacy controls, and collaboration tools.
From $12/moFrequently Asked Questions
Will I get a refund if I cancel Vidyard?
Vidyard does not typically offer prorated refunds. Your access continues until the end of your billing period, so time your cancellation wisely.
What happens to my videos after canceling?
You may be downgraded to the free tier where storage is limited. Download your important videos before canceling to avoid losing access to any that exceed the free limits.
Does Vidyard have a free plan?
Yes, Vidyard offers a free tier with basic video creation and sharing features. It is a decent option if you still need occasional video recording without the premium analytics.
Can I cancel if I am on a team plan?
Only the account administrator can cancel team subscriptions. If you are not the admin, reach out to whoever manages your team's Vidyard account.
Can I resubscribe later?
Absolutely. You can upgrade back to a paid plan at any time from your account settings. Your free-tier account and any remaining videos will still be there.
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