How to Cancel Your
Wix Premium Subscription
Ready to part ways with the drag-and-drop empire? Whether you outgrew Wix or just want to stop the monthly drain, here is how to cancel in about 5 minutes -- and keep your domain safe in the process.
Quick Overview
Difficulty
EasyTime
~5 minutes
Cost
$17 - $159/mo
Refund
14-day guarantee
Cancel Wix on the Website
Log in to Wix
Head to wix.com and sign in with the account that holds the Premium plan you want to cancel. If you have multiple sites, make sure you are logged into the right account -- Wix ties plans to specific sites.
Open Account Settings
Click your profile icon in the top-right corner and select Account Settings from the dropdown. This takes you to Wix's account management hub where all the billing magic happens.
Go to Premium Plans
In the Account Settings sidebar, click Premium Plans. You will see a list of all active subscriptions tied to your account, including website plans, domains, mailboxes, and any add-ons.
Click Cancel Plan
Find the specific Premium plan you want to cancel. Click the three-dot menu (or the plan itself) and select Cancel Plan. Wix will throw some retention offers your way -- discounts, downgrades, you name it.
Decline the Retention Offers
Wix is going to try hard to keep you. You might see discount offers, a free month, or a suggestion to downgrade. If you are set on leaving, decline everything and keep clicking through. Stay strong.
Confirm Your Cancellation
Review the cancellation summary and confirm. You will receive a confirmation email. Your Premium features remain active until the end of your current billing period -- so no need to rush your migration.
Domain Transfer Warning
If you purchased a domain through Wix, it is NOT automatically canceled with your Premium plan. Your domain stays registered in your Wix account. However, connecting it to your site requires a Premium plan. Before canceling, consider transferring your domain to another registrar like Namecheap, Cloudflare, or Porkbun. Go to Account Settings > Domains to manage your domain separately.
Cancel Wix via App Store or Google Play
If you subscribed to Wix through your phone, the cancellation has to happen there too. Wix cannot cancel a subscription that Apple or Google is billing you for.
Apple App Store
- 1. Open Settings on your iPhone or iPad
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Find and tap Wix
- 5. Tap Cancel Subscription
Google Play Store
- 1. Open the Google Play Store app
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions
- 5. Find Wix and tap Cancel
What Happens After You Cancel Wix?
Premium features active until billing period ends
Your custom domain, ad-free experience, extra storage, and all Premium perks keep working until the end of your current billing cycle. No immediate changes.
Site reverts to free Wix plan
Unlike some builders that delete your site, Wix keeps it alive on the free plan. The catch? Wix ads appear, your custom domain disconnects, and you lose premium storage and bandwidth. Your content stays intact though.
Domain stays in your account
Domains purchased through Wix are billed separately and remain registered. You can transfer your domain to another registrar or reconnect it if you re-subscribe later. Do not let it expire by accident.
E-commerce features disabled
If you were using Wix for online sales, your store goes offline immediately when Premium expires. Product listings remain saved, but customers cannot browse or purchase. Export your product catalog and order history before canceling.
Alternatives to Wix
Squarespace
Gorgeous templates with a more polished design feel. Great for portfolios, restaurants, and creative businesses.
WordPress.com
The most flexible option with thousands of plugins and themes. Free tier available, paid plans from $4/mo.
Webflow
For designers who want real CSS control without writing code. Steeper learning curve but stunning results.
Frequently Asked Questions
What happens to my domain if I cancel Wix?
Your domain stays registered in your Wix account -- it is billed separately from your Premium website plan. You can keep it, transfer it to another registrar, or let it expire. Just remember that connecting a custom domain to your Wix site requires a Premium plan, so your site will revert to a free Wix URL.
Can I get a refund from Wix?
Wix offers a 14-day money-back guarantee on most Premium plans purchased directly through their website. If you cancel within 14 days of purchase or renewal, contact Wix support to request a refund. Plans purchased through the App Store or Google Play follow those platforms' refund policies instead.
Will my Wix site be deleted when I cancel?
No -- and this is actually one of the nice things about Wix. Your site reverts to the free plan instead of being deleted. You lose premium features like your custom domain connection, e-commerce, and ad-free browsing, but your actual content and design remain intact. You can re-subscribe anytime to restore Premium features.
Can I export my Wix site to another platform?
This is where it gets tricky. Wix does not offer a built-in full-site export tool. You can copy text content manually, download media files individually, and export blog posts via RSS. Third-party migration tools exist but results vary. Wix sites use a proprietary system that makes migration harder than with platforms like WordPress.
How do I cancel if I subscribed through the iOS app?
If you subscribed to Wix Premium through the Apple App Store, you must cancel through Apple. Go to iPhone Settings > tap your name > Subscriptions > find Wix > Cancel Subscription. The Wix website cannot cancel or modify App Store subscriptions. Same applies for Google Play subscriptions.
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