How to Cancel Your
Xbox Game Pass Subscription
Cancel Xbox Game Pass in under 3 minutes. This guide covers all tiers — Core, Standard, and Ultimate — whether you subscribed on the web, Xbox console, or through a mobile device.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website / Console
Refund
Limited (14 days)
Cancel Xbox Game Pass on the Website
Go to Microsoft Services & Subscriptions
Open your browser and navigate to account.microsoft.com/services. Sign in with the Microsoft account that holds your Xbox Game Pass subscription. If you are unsure which account that is, check the email address associated with your Xbox profile.
Find your Game Pass subscription
On the Services & subscriptions page, locate your Xbox Game Pass plan. It will appear as Xbox Game Pass Core, Xbox Game Pass Standard, or Xbox Game Pass Ultimate depending on your tier. Click the Manage button next to it.
Click Cancel Subscription
In the subscription management panel, click Cancel subscription. Microsoft may present retention offers such as a discounted rate or the option to downgrade to a lower tier instead. You can decline these and proceed with cancellation.
Follow the confirmation prompts
Microsoft will ask you to confirm your decision. You may be asked to select a reason for canceling. After confirming, you will see a cancellation confirmation screen and receive a confirmation email from Microsoft. Your access continues until the end of your current billing period.
Cancel Xbox Game Pass on Your Xbox Console
Open the Guide menu
Press the Xbox button on your controller to open the Guide menu. Navigate to Profile & system and select Settings.
Go to Subscriptions
Under the Account tab, select Subscriptions. You will see a list of all active subscriptions tied to your Microsoft account.
Select Game Pass and cancel
Select your Xbox Game Pass subscription from the list. Choose Cancel subscription and follow the on-screen prompts to confirm. You will retain access until the end of your billing cycle.
Subscribed Through Apple or Google?
If you signed up for Xbox Game Pass through the Apple App Store or Google Play Store (for Xbox Cloud Gaming), you need to cancel through those platforms. The Microsoft website will not show a cancel option for these subscriptions.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Xbox Game Pass in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then Xbox Game Pass
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel Xbox Game Pass?
You keep access until your billing period ends
Your Game Pass benefits remain active until the end of the current billing cycle you already paid for. You can continue playing Game Pass titles, using cloud gaming, and accessing perks until that date.
You lose access to all Game Pass library titles
Once your subscription expires, all Game Pass games become unplayable — even ones already installed on your console or PC. This includes titles from the Game Pass catalog, EA Play games (Ultimate), and any claimed Perks content.
Games you purchased separately are yours to keep
Any games you bought outright (including those purchased at a Game Pass member discount) remain in your library permanently. Only the games accessed through the Game Pass subscription catalog are affected by cancellation.
Online multiplayer requires a subscription
If you cancel Game Pass Ultimate or Core, you lose access to online multiplayer for games that are not free-to-play. Free-to-play titles like Fortnite or Apex Legends do not require any subscription for online play.
Frequently Asked Questions
Can I get a refund for Xbox Game Pass?
Microsoft generally does not offer refunds for Game Pass subscriptions. However, if you cancel within 14 days of purchase and have not used the service extensively, you may be eligible. Contact Microsoft Support directly to request a refund.
What is the difference between Core, Standard, and Ultimate?
Xbox Game Pass Core provides online multiplayer and a curated selection of games. Standard adds a larger console game catalog. Ultimate includes everything in Standard plus PC Game Pass, Xbox Cloud Gaming, EA Play, day-one first-party titles, and Game Pass Perks. Cancellation steps are the same for all tiers.
Can I downgrade instead of canceling entirely?
Yes. During the cancellation process, Microsoft often presents the option to switch to a cheaper tier (for example, from Ultimate to Standard, or from Standard to Core). This lets you keep some benefits at a lower price without fully canceling.
Will I keep my save data after canceling?
Yes. Your game save data is stored on the Xbox cloud and remains tied to your Microsoft account. If you repurchase a game or resubscribe later, your progress will still be there.
Do I lose my Xbox Game Pass Perks if I cancel?
Perks that have already been redeemed (such as in-game items or partner service trials) are yours to keep. However, you will no longer be able to claim new Perks once your subscription expires, and some time-limited Perks may deactivate.
Related Cancellation Guides
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