How to Cancel Your
Arlo Secure Plan
Cutting the cloud cord on your smart cameras? Here's how to cancel Arlo Secure and what your cameras can still do without it.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website / App
Refund
No prorated refunds
Cancel Arlo Secure on the Website
Log in to your Arlo account
Go to my.arlo.com and sign in with your Arlo account email and password. You can also use the Arlo app on your phone — go to Settings from the main screen.
Navigate to Subscription settings
Click the Settings gear icon, then select Subscription from the menu. This shows your current Arlo Secure plan, billing cycle, and connected cameras.
Select your active subscription
Click on your Arlo Secure or Arlo Secure Plus plan to view the details. You will see your next billing date, plan price, and the cameras covered by the subscription.
Cancel and confirm
Click Cancel Subscription at the bottom. Arlo may offer you a discount or trial extension to stay — decline if you want to proceed. Confirm your cancellation. Your plan stays active until the billing period ends.
Subscribed Through Apple or Google?
If you subscribed to Arlo Secure through the App Store or Google Play, you need to cancel through those platforms.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap Arlo Secure
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions → Arlo
- 5. Tap Cancel subscription
What Happens After You Cancel Arlo Secure?
Cameras still work for live viewing
Your Arlo cameras continue to stream live video and send basic motion alerts without a subscription. You just lose cloud recording, activity zones, and smart detection features.
Cloud recordings are deleted
All cloud-stored video clips are deleted when your subscription ends. Download any important recordings before canceling. Local USB storage on compatible Arlo bases continues to work.
Smart features are disabled
Activity zones, person/vehicle/animal detection, package detection, and e911 emergency calling all require an active Arlo Secure subscription and will stop working.
Frequently Asked Questions
Will my Arlo cameras still work without a subscription?
Yes. Your cameras provide live streaming and basic motion alerts. You lose cloud recording, activity zones, smart notifications, and the 30-day video library. Local USB storage still works on compatible bases.
What happens to my recorded videos?
Cloud-stored recordings are deleted after your subscription ends. Download any clips you want to keep before canceling by going to Library in the Arlo app and saving videos to your device.
Can I switch to a cheaper Arlo plan?
Yes. You can downgrade from Arlo Secure Plus ($17.99/month for unlimited cameras) to the basic Arlo Secure plan ($4.99/month for one camera) instead of canceling entirely.
Does Arlo offer a free plan?
Arlo no longer offers a free cloud storage tier for new accounts. Without a subscription, you get live view only. Some older accounts may still have legacy free storage plans.
Can I use Arlo cameras with other services?
Some Arlo cameras work with Apple HomeKit, Amazon Alexa, and Google Home for basic live viewing. However, full recording and smart features require the Arlo Secure subscription.
Related Cancellation Guides
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