How to Cancel Your
NordVPN Subscription
Cancel NordVPN auto-renewal in under 3 minutes. Here are the exact steps to stop your subscription, plus how to request a refund within the 30-day guarantee window.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website / App Store
Refund
30-day guarantee
Cancel NordVPN on the Website
Log in to your Nord Account
Go to my.nordaccount.com in your web browser and sign in with the email address and password associated with your NordVPN subscription. If you use a different login method (Google, Apple), use the same one you signed up with.
Navigate to Billing
Click on Billing in the left-hand sidebar menu. This page shows your current subscription plan, payment method, auto-renewal status, and billing history.
Click Cancel next to Auto-Renewal
Find the Auto-renewal section on the billing page. Click the Cancel link next to the auto-renewal status. NordVPN may present you with a retention offer or discount to stay -- you can decline these if you want to proceed.
Confirm the Cancellation
Click Cancel auto-renewal in the confirmation dialog. You will receive a confirmation email from NordVPN. Your VPN access continues until the end of your current billing period. If you are within 30 days of purchase, you can also contact support for a full refund.
Want a Refund? Contact Support
NordVPN has a 30-day money-back guarantee. If you are within 30 days of purchase, visit support.nordvpn.com and use the live chat to request your refund. The process typically takes a few minutes and your refund arrives within 5-10 business days.
Subscribed Through Apple or Google?
If you signed up for NordVPN through the Apple App Store or Google Play Store, you need to cancel through those platforms instead. The NordVPN website will not have a cancel option for App Store subscriptions.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap NordVPN in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then NordVPN
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel NordVPN?
Your VPN access continues until the billing period ends
Canceling NordVPN turns off auto-renewal but does not cut off access immediately. You can continue using the VPN, connecting to servers, and protecting your traffic until the end of your current billing cycle.
Your account is not deleted
Your Nord Account remains active even after cancellation. You just lose VPN access once the paid period expires. You can resubscribe at any time by purchasing a new plan through the same account.
30-day money-back guarantee applies
If you are within 30 days of your initial purchase or most recent renewal, you can request a full refund by contacting NordVPN support via live chat. Refunds typically arrive within 5-10 business days depending on your payment method.
Other Nord services may be affected
If you have a bundled plan that includes NordPass or NordLocker, canceling your NordVPN subscription may affect access to those services as well. Check your billing page to see which services are tied to your plan.
Frequently Asked Questions
Can I get a refund after canceling NordVPN?
Yes, if you are within the 30-day money-back guarantee window. Contact NordVPN customer support via live chat at support.nordvpn.com and request a refund. You do not need to provide a specific reason. The refund is processed within 5-10 business days.
Does canceling NordVPN delete my account?
No. Canceling your subscription only stops future billing. Your Nord Account still exists and you can log in at any time. If you want to permanently delete your account and data, you need to contact NordVPN support separately and request account deletion.
What if I have a 2-year plan? Do I lose the remaining time?
No. Canceling auto-renewal means NordVPN will not charge you when the plan expires. You keep full access for the remainder of your prepaid period. For example, if you paid for 2 years and cancel after 6 months, you still have 18 months of VPN access left.
Can I cancel NordVPN from the app?
The NordVPN app itself does not have a cancel button. You need to cancel through the Nord Account dashboard at my.nordaccount.com. If you subscribed via Apple or Google Play, cancel through those platforms' subscription settings instead.
Will NordVPN try to charge me after I cancel?
No. Once auto-renewal is turned off, NordVPN will not charge your payment method again. You will receive a confirmation email verifying that auto-renewal has been disabled. Make sure to check your email for this confirmation.
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