Cancel your Fittr fitness coaching plan or subscription. Understand your options for pausing, switching coaches, or getting a refund.
Launch the Fittr app or visit fittr.com and log in with your registered account. Navigate to your dashboard to review your active coaching plan.
Review whether your plan is a fixed-duration coaching plan (e.g., 3-month or 6-month) or a recurring subscription. Fixed plans expire naturally, while recurring ones need active cancellation.
Use the in-app Help & Support option or email Fittr's support team. Clearly state your request to cancel and provide your registered email, plan name, and coach name.
If you subscribed through the Google Play Store or Apple App Store, you must also cancel through the store's subscription settings to stop recurring charges.
Ensure you receive a written confirmation of cancellation via email. If eligible for a refund, track the processing timeline. Save the confirmation for your records.
Your assigned coach interaction ends at plan expiry.
Free community features and workout tracking remain available.
Your fitness progress data and transformation photos stay in your account.
Pick a new coaching plan whenever you are ready to restart.
Contact Fittr support through the app's Help section or by email. Most coaching plans are fixed-duration and expire naturally. If yours is recurring, request cancellation from support and also cancel through the app store if applicable.
Yes, Fittr allows coach changes for certain plans. If your issue is with the coaching experience rather than the platform, contact support to request a coach switch rather than a full cancellation.
Fittr may offer refunds within a limited window, usually a few days after purchase. Once coaching has commenced significantly, refunds are generally not available. Check the specific refund policy in your plan agreement.
Yes, the Fittr app offers free community features including transformation stories, discussion groups, and basic workout content. Paid coaching plans add personalized diet and workout guidance from certified coaches.
Track your Fittr coaching plan and all fitness subscriptions. Get renewal alerts and manage everything from one dashboard.
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