How to Cancel Your
Lumin Subscription
Cancel Lumin in under 3 minutes. Step-by-step guide to stop shipments and avoid getting charged for the next delivery.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website or App
Refund
No partial refunds
Cancel Lumin Step by Step
Sign in to your account
Go to luminskin.com and log in. Use the email address associated with your subscription.
Go to Subscription or Account settings
Click your profile icon or name, then navigate to Subscription, Membership, or My Plan. On Lumin, check under Account Settings.
Click Cancel Subscription
Select Cancel Subscription or Cancel My Plan. Lumin will likely offer you alternatives — a different product, a skip option, or a discounted rate. Pass on these if you want to fully cancel.
Confirm and check your email
Click Confirm Cancellation. Save the confirmation email. Cancel before your next billing date to avoid being charged for another shipment.
Pro Tip
If you signed up through a quiz or consultation, you may need to cancel through the original channel.
Subscribed Through Apple or Google?
If you signed up for Lumin through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap Lumin
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > Lumin
- 5. Tap Cancel subscription
What Happens After You Cancel Lumin?
Products already shipped are yours
Any shipment already processed or in transit is yours to keep. Canceling won't affect items already on their way.
Your skin profile or preferences are saved
Lumin typically saves your quiz results, skin profile, or product preferences in case you want to come back.
Consider using remaining products
If you have unused products from your last box, use them up. Beauty products have shelf lives — check expiration dates.
Frequently Asked Questions
Can I return products to Lumin after canceling?
Return policies vary. Most beauty subscriptions don't accept returns on personalized products. If you received damaged or incorrect items, contact support within a few days of delivery.
Will Lumin save my product preferences?
Yes, most beauty services save your skin type, preferences, and quiz results. If you resubscribe, you won't need to redo the consultation.
Can I skip a month instead of canceling Lumin?
Many beauty subscriptions offer skip or pause options. Check your account settings. This is a good choice if you just need a break from shipments.
Related Cancellation Guides
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