How to Cancel Your
Netflix Subscription
Cancel Netflix in under 2 minutes. Here are the exact steps, whether you signed up through the website, your iPhone, or Android.
Quick Overview
Difficulty
EasyTime
~2 minutes
Method
Website
Refund
No refunds
Cancel Netflix on the Website
Sign in to Netflix
Go to netflix.com in your web browser and sign in with the account you want to cancel. Make sure you are using the account owner's profile, not a secondary profile.
Go to your Account page
Click your profile icon in the upper-right corner of the screen. From the dropdown menu, select Account. This takes you to the Membership & Billing page where all your plan details are shown.
Click Cancel Membership
Under the Membership & Billing section, you will see a Cancel Membership link. Click it. Netflix will show you a page explaining that you can still access your account until the end of your billing period.
Click Finish Cancellation
Click the blue Finish Cancellation button to confirm. Netflix may ask you to select a reason for leaving. After confirming, you will see a confirmation message and receive a confirmation email.
Subscribed Through Apple or Google?
If you signed up for Netflix through the Apple App Store or Google Play Store, you need to cancel through those platforms instead. The Netflix website won't show a cancel option in this case.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Netflix in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then Netflix
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel Netflix?
You keep access until your billing period ends
Netflix does not cut off access immediately. You can continue watching until the end of the current billing cycle you already paid for.
Your data is kept for 10 months
Netflix saves your profiles, viewing history, My List, and preferences for 10 months after cancellation. If you resubscribe within that window, everything picks up where you left off.
No refunds for partial months
Netflix does not provide prorated refunds. Even if you cancel on day 2 of your billing cycle, you won't get money back for the remaining days.
Change your password if sharing an account
If you share your account with others and want to prevent them from restarting the membership, change your password at netflix.com/password and check the option to sign out of all devices.
Frequently Asked Questions
Will I get a refund if I cancel Netflix?
No. Netflix does not issue refunds for partial billing periods. Your access continues until the end of the period you have already paid for. There are no exceptions to this policy.
Can I cancel Netflix from the app?
The Netflix app does not have a direct cancel button for most users. You need to cancel through a web browser at netflix.com/account. However, if you subscribed through Apple, you should cancel through your iPhone Settings > Subscriptions.
Can I resubscribe to Netflix after canceling?
Yes. You can resubscribe at any time by going to netflix.com and signing back in. If it has been less than 10 months since you canceled, your profiles and viewing history will still be there.
How do I know who is billing me for Netflix?
Check your bank or credit card statement. If it shows a charge from Netflix directly, cancel at netflix.com. If it shows Apple or Google, cancel through those platforms' subscription settings.
Will I lose my downloads after canceling?
Downloaded shows and movies will become unavailable once your billing period ends. You can still watch them until then, but they will be removed from your device after that date.
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