How to Cancel Your
New York Times Subscription
Cancel your NYT digital subscription in under 5 minutes. Here are the exact steps for the website, phone, and app store subscriptions.
Quick Overview
Difficulty
MediumTime
~5 minutes
Method
Website / Phone
Refund
No partial refunds
Cancel New York Times on the Website
Sign in to your NYT account
Go to nytimes.com in your web browser and sign in with the email address and password associated with your subscription. Make sure you are logged into the correct account if you have multiple.
Go to your Account page
Click your profile icon in the upper-right corner, then select Account from the dropdown. This takes you to the page where your subscription details and billing information are displayed.
Find the Subscription section
On the Account page, locate the Subscription overview section. You will see your current plan listed. Click the Cancel or Manage link next to your active subscription.
Click Cancel Subscription
Click Cancel Subscription and follow the on-screen prompts. The NYT may try to offer you a discounted rate or ask why you are leaving. You can decline these offers and proceed with the cancellation.
Confirm and check for a confirmation email
Complete the final confirmation step. You should receive a confirmation email from The New York Times verifying your subscription has been canceled. Save this email for your records.
Alternative: Cancel by Phone
If you prefer to cancel by phone or have trouble online, call 866-273-3612 (available Monday through Friday). A representative will process your cancellation. They may offer you a retention deal at a lower rate, but you can decline and insist on canceling.
You can also email [email protected] to request cancellation, though response times may vary.
Subscribed Through Apple or Google?
If you signed up for The New York Times through the Apple App Store or Google Play Store, you must cancel through those platforms. The NYT website will not show a cancel option for app store subscriptions.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap The New York Times in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then New York Times
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel The New York Times?
You keep access until your billing period ends
Your subscription remains active through the end of your current billing cycle. You can continue reading unlimited articles until that date passes.
Limited free access afterward
After your subscription expires, you will still be able to read a limited number of free articles each month before hitting the NYT paywall. You will not lose your account entirely.
Retention offers are common
The NYT frequently offers discounted rates when you try to cancel. If you are open to staying at a lower price, these offers can be significantly cheaper than your current plan. Otherwise, simply decline.
Bundled products cancel together
If you have a bundle that includes NYT Games, Cooking, Wirecutter, or The Athletic, canceling the main subscription may cancel access to those products as well. Check your account details before proceeding.
Frequently Asked Questions
Can I cancel the New York Times by phone?
Yes. Call 866-273-3612, available Monday through Friday. The representative may offer a discounted rate to keep you subscribed. You can decline and request cancellation. Ask for a confirmation email before hanging up.
Will I get a refund when I cancel the New York Times?
Generally, no. The New York Times does not offer prorated refunds for the remainder of your billing period. Your access continues until the end of the cycle you have already paid for.
Can I still read articles after canceling?
After your paid subscription expires, you revert to free access with a limited number of articles per month. You will still be able to browse the site, but a paywall will appear after you reach the limit.
How do I cancel just NYT Games or Cooking separately?
If you subscribed to NYT Games or NYT Cooking as standalone products, you can cancel them individually from the same Account page. If they are part of an All Access bundle, canceling the bundle cancels everything.
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