How to Cancel Your
Notion Subscription
Cancel your Notion Plus, Business, or AI subscription in under 3 minutes. Here is exactly how to downgrade to the free plan and keep your data safe.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website (Desktop)
Refund
Contact support
Cancel Notion on the Website
Log in to Notion on a desktop browser
Go to notion.so in your web browser and sign in with the account tied to the subscription you want to cancel. You must use a desktop browser -- the mobile app does not have billing settings. Make sure you are logged into the correct workspace.
Open Settings & Members
In the left sidebar, click Settings & Members (or click your workspace name and select Settings). This opens the workspace settings panel where you can manage your plan, members, and billing.
Navigate to Billing
Click Billing in the settings sidebar. This page shows your current plan (Plus, Business, or Enterprise), billing cycle, payment method, and next charge date. Only workspace admins can see and modify billing settings.
Click Change Plan
Click the Change plan button on the billing page. Notion will show you the available plans. Select the Free plan to downgrade your workspace. Notion may show a comparison of what features you will lose.
Confirm the Downgrade
Click Downgrade to confirm your cancellation. Your paid features will remain active until the end of your current billing period. After that, your workspace switches to the free plan with its limitations.
Export Your Data First
Before downgrading, we strongly recommend exporting your workspace data. Go to Settings > Settings and scroll to the Export all workspace content option. Choose Markdown or HTML format. This gives you a backup of all your pages, databases, and content in case you need it later.
Subscribed Through Apple?
If you subscribed to Notion through the Apple App Store on your iPhone or iPad, you need to cancel through Apple's subscription settings. The Notion website will not show a cancel option for App Store subscriptions.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Notion in the list
- 5. Tap Cancel Subscription and confirm
Not a Workspace Admin?
Only workspace admins can cancel or change the plan. If you are a regular member:
- 1. Ask your workspace admin or owner to downgrade
- 2. Or leave the workspace if you only want to stop being billed for your seat
- 3. Go to Settings > Members and click Leave workspace
What Happens After You Cancel Notion?
Your pages and data are preserved
Notion does not delete your content when you downgrade. All your pages, databases, notes, and files remain in your workspace. However, you may hit the free plan's block limit, which restricts creating new content beyond 1,000 blocks for personal use.
You downgrade to the free plan
Your workspace switches to Notion's free tier. On the free plan, you get unlimited pages for personal use but with a 5MB file upload limit (down from unlimited), limited version history, and up to 10 guest collaborators. Team features become unavailable.
Notion AI access is removed
If you had the Notion AI add-on, it will be deactivated after cancellation. Any AI-generated content already in your pages remains, but you will no longer be able to use AI features like Ask AI, AI writing assistance, or AI autofill in databases.
Team members lose access to paid features
If you are on a team plan (Plus or Business), all members of the workspace are affected by the downgrade. Shared team features, admin controls, and advanced permissions revert to free plan limitations. Make sure to communicate with your team before downgrading.
Frequently Asked Questions
Will I lose my pages and data if I cancel?
No. Your pages, databases, and content remain in your workspace. However, on the free plan, you may not be able to create new content if you exceed the block limit. We recommend exporting your data as a backup before downgrading, just in case.
Can I get a refund from Notion?
Notion does not typically offer refunds for monthly plans. If you are on an annual plan and cancel before the year is up, contact Notion support at [email protected] to ask about a prorated refund. Refund eligibility varies by situation.
Can I cancel Notion from the mobile app?
No. Notion's billing and plan management can only be accessed from a desktop web browser at notion.so. The mobile app does not provide access to billing settings. If you originally subscribed through Apple, cancel through your iPhone's Settings > Subscriptions.
I am not an admin. How do I cancel?
Only workspace admins can change or cancel the subscription. If you want to stop being billed, ask your workspace admin to downgrade the plan. Alternatively, you can leave the workspace through Settings > Members, which removes you from the billing roster.
What happens to my Notion AI content after canceling?
Any content previously generated by Notion AI remains in your pages. You just cannot use AI features going forward. AI summaries, AI-generated text, and AI autofill data in your databases will still be visible and editable as regular content.
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