Ride-Hailing 2 min read

How to Cancel Ola Select

Stop your Ola Select ride membership and recurring charges. Cancel easily through the Ola app in just a few taps.

Quick Overview

Time Required
About 2 Minutes
🛠
Cancel Via
Ola App
🔒
Difficulty
Easy

Step-by-Step: Cancel Ola Select via the App

1

Open the Ola App

Launch the Ola app on your smartphone. Make sure you are logged into the account that has the Ola Select membership active.

2

Open the Side Menu

Tap the hamburger menu (three horizontal lines) or your profile icon in the top-left corner to open the navigation drawer.

3

Navigate to Ola Select

Look for "Ola Select" or "My Memberships" in the menu. Tap on it to view your active membership plan, benefits, and renewal date.

4

Tap Cancel or Deactivate Membership

Scroll down and find the "Cancel Membership" or "Deactivate" option. Ola may show you benefits you will lose and offer retention deals — proceed if you want to cancel.

5

Confirm Cancellation

Select a reason for leaving (optional), then confirm by tapping "Yes, Cancel". You should receive a confirmation notification or email. Your benefits continue until the end of the current billing cycle.

Alternative: Cancel via Ola Customer Support

If you cannot find the cancellation option in the app, or if you are facing issues, contact Ola support directly:

  • In-app Help: Open Ola App → Menu → Help → Select the "Ola Select" topic and request cancellation.
  • Email: Write to Ola support requesting cancellation of your Select membership. Include your registered phone number and email.
  • Social Media: Reach out to @Aboroyal on Twitter/X for a quicker response on membership-related issues.

Cancel via Apple App Store

If Ola Select was billed through Apple (unlikely but possible):

  1. 1. Open Settings on your iPhone
  2. 2. Tap your Apple ID at the top
  3. 3. Go to Subscriptions
  4. 4. Find Ola if listed
  5. 5. Tap Cancel Subscription and confirm

Cancel via Google Play Store

If Ola Select was billed through Google Play:

  1. 1. Open the Google Play Store
  2. 2. Tap profile iconPayments & subscriptions
  3. 3. Select Subscriptions
  4. 4. Find Ola if listed
  5. 5. Tap Cancel subscription and follow prompts

What Happens After You Cancel?

Benefits until period ends — Your Ola Select perks (guaranteed rides, no surge, free cancellations) remain active until the current billing period expires.

No more charges — You will not be billed for the next cycle. The membership fee will stop being deducted from your payment method.

Surge pricing returns — Without Select, you will be subject to standard surge pricing during peak hours and high-demand periods.

Cancellation fees apply — Standard ride cancellation charges will apply again (Select members enjoy free cancellations).

Re-join anytime — You can reactivate Ola Select at any time from the app if you want to enjoy the membership benefits again.

Frequently Asked Questions

What benefits does Ola Select offer?

Ola Select offers guaranteed cab availability, priority booking, flat discounted fares without surge pricing, free ride cancellations, and sometimes complimentary upgrades. Benefits and pricing vary by city.

Will I get a refund for my remaining Ola Select period?

Refund policies vary. Generally, Ola does not offer pro-rata refunds, but your benefits continue until the end of the current billing cycle. For specific refund queries, contact Ola support through the in-app Help section.

Can I still use Ola without Select membership?

Yes. Ola Select is completely optional. Without it, you can book all Ola ride categories (Mini, Prime, Auto, etc.) at standard fares. You simply will not get the exclusive discounts, surge protection, and priority benefits.

How much does Ola Select cost?

Ola Select pricing varies by city and plan duration. Plans have been offered at around INR 149-499 per month depending on the city and tier. Check the Ola app for the latest pricing in your area.

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