How to Cancel Your
Sam's Club Membership
Cancel your Sam's Club membership online, by phone, or in-store. Sam's Club offers a 100% satisfaction guarantee with a full refund available at any time.
Quick Overview
Difficulty
EasyTime
~5 minutes
Method
Online, Phone, In-Store
Refund
Full refund available
Cancel Sam's Club Online
Log in to samsclub.com
Go to samsclub.com and sign in with the account linked to your membership. Make sure you are signed in as the primary member, not an add-on household member.
Go to your Account page
Click on your Account icon or name in the top-right corner. From the dropdown or account page, find and click on Membership to view your membership details and renewal settings.
Turn off auto-renewal or cancel
Look for the Auto-Renew toggle or Cancel Membership option. Turning off auto-renewal prevents future charges while letting you use the membership until it expires. To cancel immediately and request a refund, you may need to contact customer service or visit a club in person.
Confirm your decision
Sam's Club may present retention offers or benefits you are giving up. Confirm that you want to proceed with the cancellation. You should receive an email confirming that auto-renewal has been turned off or your membership has been canceled.
Cancel by Phone
Call Sam's Club Member Services at 1-888-746-7726. Tell the representative you want to cancel your membership and request a refund. Have your membership number ready for faster processing.
Hours: Monday-Saturday 7am-11pm CT, Sunday 10am-8pm CT
Cancel In-Store
Visit the Member Services desk at any Sam's Club location. Bring your membership card or a photo ID. The representative can process your cancellation and issue a refund on the spot.
This is the fastest way to get a refund.
Subscribed Through Apple or Google?
Sam's Club memberships are typically purchased directly through their website or in-store. If you signed up through the Sam's Club app and are billed through Apple or Google, cancel through those platforms.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Sam's Club in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then Sam's Club
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel Sam's Club?
You are eligible for a full membership refund
Sam's Club offers a 100% satisfaction guarantee on memberships. You can receive a full refund of your membership fee at any time during your membership year. Visit the Member Services desk in-store or call customer service to request your refund.
Your access ends when the membership expires
If you turn off auto-renewal, your membership stays active until the end of the paid period. If you cancel and request a refund, access typically ends immediately. You will not be able to shop in-store or use the Scan & Go feature.
Plus members lose cash back rewards
If you have a Sam's Club Plus membership, any unredeemed Sam's Cash rewards may be forfeited upon cancellation. Make sure to use or redeem your Sam's Cash before canceling if you have a balance.
Household add-on memberships are also canceled
Canceling the primary membership also cancels any household or add-on cards associated with the account. Additional cardholders will lose their access when the primary membership ends.
Frequently Asked Questions
Does Sam's Club offer a refund on memberships?
Yes. Sam's Club has a 100% satisfaction guarantee. You can get a full refund of your membership fee at any point during the membership period. The easiest way is to visit the Member Services desk at your local club, but you can also call customer service at 1-888-746-7726.
How much does a Sam's Club membership cost?
Sam's Club offers two membership tiers: the standard Club membership at $50 per year and the Plus membership at $110 per year. Plus members receive additional benefits including 2% Sam's Cash back on qualifying purchases, free curbside pickup, free shipping on most items, and early shopping hours.
Can I downgrade from Plus to Club instead of canceling?
Yes. If you want to keep your membership but do not need the Plus benefits, visit the Member Services desk in-store or call customer service to downgrade. You may receive a prorated refund of the difference in membership fees.
What happens to my Sam's Club credit card?
The Sam's Club Mastercard is a separate financial product issued by Synchrony Bank. It remains active even after canceling your membership. However, you will lose the ability to earn Sam's Cash rewards at Sam's Club, and some card benefits may be reduced.
Can I rejoin Sam's Club after canceling?
Yes. You can rejoin at any time by signing up for a new membership online, in-store, or through the app. New member promotional pricing may or may not be available to returning members depending on current offers.
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