How to Cancel Scribd or Everand
The cancel button isn't the problem. Finding the right cancel button is. Scribd Inc. now runs three products under two brands and four billing portals, and most people end up on the wrong one.
Read this first
In late 2023, Scribd Inc. rebranded its ebook and audiobook product as Everand. The documents library kept the Scribd name. Same login, same parent company, different cancel pages. If you remember paying for audiobooks and novels, you have Everand. If you remember paying for PDFs and research papers, you have Scribd. If you signed up before November 2023, your account works as both, but the active billing line is on one of them.
And before you click anything on either website: check whether the App Store or Google Play is the one billing you. That single check prevents the most common complaint about this company.
Pick your cancel path
Four portals, three products. Find your row, follow the section.
| Your situation | Where you cancel | Access ends | Refund? |
|---|---|---|---|
| Everand (Standard $11.99, Plus $16.99, or Deluxe $28.99) billed by Scribd Inc. | everand.com, profile, Your account, Cancel Subscription | End of paid period | No prorated. 30-day goodwill window via support. |
| Scribd documents (PDFs, research papers) billed by Scribd Inc. | scribd.com, Account, Subscription & Payment Details, End My Subscription | End of paid period | Same policy. No prorated. |
| Either product, billed via Apple App Store | iOS Settings, [your name], Subscriptions, Everand or Scribd, Cancel | End of paid period | Apple's discretionary one-time refund only. |
| Either product, billed via Google Play | Play Store, profile, Payments & subscriptions, Subscriptions | End of paid period | Google's 48-hour window only. |
| Legacy Scribd Premium or pre-2024 unlimited plan | Same as Everand web path | End of paid period | Annual plans: prorated only if Scribd terminates for its own reasons. |
| Indonesia, billed via Boku carrier | Contact Boku support directly with phone, email, subscription ID | Carrier-dependent | Carrier-dependent |
Not sure which one is billing you? Look at your bank or card statement. The merchant string is "SCRIBD" (web), "APPLE.COM/BILL" (App Store), or "GOOGLE *Everand" (Play). That tells you which portal owns the cancel.
The 90%-of-complaints gotcha
Cancelling on the website doesn't cancel an App Store or Google Play subscription.
This is the single most documented failure mode. Users sign up inside the iPhone Everand app, get charged through Apple, then later visit everand.com, click Cancel Subscription, receive a confirmation email, and assume they are done. Then the next monthly charge lands on their Apple ID and the support team responds with "you have to cancel that through Apple." The same pattern repeats with Google Play subscribers visiting the Everand website.
The pattern is documented across Trustpilot reviews for Everand, the BBB complaints file for Scribd Inc., and a Google Play support thread where users literally discover the right portal the hard way. If you opened the Everand app first and the App Store handled the payment sheet, you cancel through Apple. Full stop.
Everand (web): the four-click path
Use this if you signed up at everand.com or scribd.com with a credit card. Same path covers Standard, Plus, Deluxe, and the legacy Scribd Premium plan.
Sign in at everand.com
Use the email and password from the iPhone or Android app. If you have not visited the website before, the credentials still work.
Profile icon, then Your account
Top right corner. You land on the account page. If the page asks you to log in again, the session expired. Repeat.
Scroll to Subscription, click Cancel Subscription
Everand offers a Pause for up to 12 weeks before the final confirmation. Pause is genuinely useful if you might return; it preserves your unlocks and library access. If you want out, decline.
Confirm. Save the email.
The cancel confirmation arrives by email within a few minutes. No email means it did not save. Repeat. Trustpilot reviews confirm: without the email, support will not honor the cancel later.
Scribd documents (web): the three-click path
You have this if you subscribed for the PDF and research document library, not for ebooks and audiobooks. The portal lives on scribd.com, not everand.com. Cancelling here does NOT cancel an Everand subscription if you happen to have both.
Sign in at scribd.com
If your browser autocompletes everand.com, stop and retype. The two domains share login but cancel different products.
Account, then Subscription & Payment Details
Profile menu, upper right. Scribd may still use the "Scribd Premium" wording on this page; that is the same product.
End My Subscription, confirm, save email
Downloaded documents on the Scribd app become inaccessible after the billing period ends. Save anything you actually need before that date.
App Store or Google Play: cancel at the source
If a third party is billing you, the cancel happens there. Doing this on everand.com does nothing.
iPhone or iPad
- Settings, tap your name at the top
- Subscriptions
- Everand (or Scribd), Cancel Subscription
On a Mac, the same flow lives in System Settings, Apple ID, Media & Purchases, Manage.
Android
- Play Store, profile icon
- Payments & subscriptions, Subscriptions
- Everand (or Scribd), Cancel subscription
Make sure you are signed in to the Google account that originally subscribed. Households with multiple accounts often cancel from the wrong one.
Downgrade instead of cancel?
A lot of people cancelling Everand actually want to spend less, not stop reading. The credit-based tiers reward this. Standard at $11.99 gives 1 unlock per month plus the rotating catalog of roughly 20,000 titles. Plus at $16.99 gives 3 unlocks. Deluxe at $28.99 (US only, launched August 2025 per Publishers Weekly) gives 5. If you finish one book a month, Standard is enough and you save $5 to $17 per month versus the higher tiers.
The downgrade lives on the same Your account page as the cancel button. Pick Change Plan instead. One caveat from the dossier and corroborated by Good e-Reader's reporting on the unlimited model retirement: if you still have a legacy unlimited plan, switching to any credit tier is permanent. You cannot revert.
Pause is the third option. Up to 12 weeks. You keep your unlocked books and your unused credits during the freeze. If your reason for cancelling is "I am travelling for two months," pause beats cancel.
The refund situation, plainly
The Everand Subscriber Agreement is explicit: "All fees are non-refundable and non-creditable (including partial periods)." That means no prorated refund for the days you do not use after cancelling. The current billing period runs out, then access stops. You do not get money back for the unused half of the month.
One workable exception: Scribd's refund help page describes a 30-day goodwill window. Contact support within 30 days of a charge and the company may issue a refund at its discretion. The language explicitly says one goodwill refund does not commit them to a second. Odds are best with a real reason (charged after cancel, never used the service, accidental renewal).
EU and UK users: the 14-day right of withdrawal applies to brand new subscriptions, but the Subscriber Agreement notes the right is typically voided once you have used the service. Read one book, lose the withdrawal. Annual subscribers: the Agreement only offers a prorated refund of unused prepaid time if Scribd terminates, not you. Quitting voluntarily mid-year does not return the unused months.
If you are cancelling out of anger at the unlimited switch
You are not alone, and the math agrees with you. Scribd marketed itself as "Netflix for books" for years. In 2024 the company retired that model and replaced unlimited access with a credit system where most premium titles cost an "unlock," your unlocks do not roll over month to month, and any book you previously read but did not own is gone the moment you cancel. The eReadersForum thread on the transition walks through the math; it does not look favorable for heavy readers.
If Everand was your primary reading habit and you want a like-for-like alternative, Kindle Unlimited is the most common destination. See our Kindle Unlimited cancel guide first so you know what you are signing up for before you switch. And if you suspect Everand is not the only sneaky subscription on your card, our annual plan trap breakdown covers the math on the ones that lock you in for 12 months at a time.
Questions people actually ask
Is Scribd the same as Everand?
Not anymore. Scribd Inc. rebranded its ebook and audiobook product as Everand in late 2023 and kept the Scribd name for the documents library. Same login credentials work on both, but they bill and cancel separately.
Why did Scribd or Everand charge me after I cancelled?
Almost always because you cancelled on the wrong portal. If the App Store or Google Play handled signup, the cancel has to happen there. Check your bank statement: "SCRIBD" means the website handles it; "APPLE.COM/BILL" means Apple does; "GOOGLE *Everand" means Google does.
Can I get a refund for the rest of my month?
No prorated refunds. The Everand Subscriber Agreement says fees are non-refundable, including partial periods. Goodwill refunds within 30 days are at Scribd's discretion and the company notes one does not commit them to a second.
Should I pause instead of cancel?
Pause is a legitimate option, not a dark pattern. Up to 12 weeks, your unlocks stay, your library stays. If you might come back within three months, pause beats cancel. If you are leaving for good, decline it.
What happens to books I unlocked after cancelling?
You lose access at the end of the billing period. Unlocks are licensed, not owned. Finish whatever you started or it is gone.
I had the old unlimited Scribd. Can I get it back?
No. Once you switch to Standard, Plus, or Deluxe, the legacy unlimited plan is gone for your account. Declining every prompt to switch is the only way to keep it, and the plan can still change at renewal.
If you're auditing the whole reading stack
Now that Everand is sorted, what else is renewing this week?
The same playbook (wrong portal, no refund, no warning) runs on most of the other apps on your card. Subcut shows every recurring charge in about 60 seconds and flags the next renewal date before it hits, so you decide ahead of time, not inside the cancel flow.
Download Subcut FreeiOS · Free to use · No subscription required (ironic, we know).