Need to withdraw from your UpGrad MBA, data science, or tech program? Here's the full process including refund timelines and EMI handling.
Before initiating cancellation, review your program enrollment agreement. Check the refund window (typically 7 days from program start), withdrawal penalties, and EMI terms. This document was emailed to you at the time of enrollment.
UpGrad requires direct contact for cancellation. Email [email protected] with your registered email, program name, and enrollment ID. You can also call their student support helpline. There is no self-service cancellation option on the website.
UpGrad support will send you a withdrawal form. Fill it out completely with your program details, reason for withdrawal, and payment information. Submit it along with any requested documents. Be clear and firm about your decision.
If you enrolled via EMI through a partner bank (like HDFC, Bajaj Finserv, or others), coordinate with both UpGrad and the lending partner. UpGrad handles the program withdrawal; you need to separately close or adjust the loan with the bank to stop future EMI deductions.
Insist on written email confirmation of your withdrawal, including the refund amount (if any), expected refund date, and EMI closure confirmation. Refunds typically take 15-30 business days after approval. Keep all correspondence as records.
Note: Most UpGrad programs are not app store subscriptions. Contact support directly for program withdrawal.
Note: For degree programs or long-term courses, direct support contact is required for cancellation.
Access to UpGrad's Learning Management System, course videos, and assignments is revoked after withdrawal.
Bank EMIs may continue unless you separately close the loan. Coordinate with both UpGrad and your lending partner.
Within the refund window, you may receive a partial refund minus processing fees and consumed module costs.
Program certificate and university degree (if applicable) will not be issued upon withdrawal before completion.
UpGrad typically offers a 7-day refund window from program start. After this, partial refunds may be available based on modules completed. Each program has specific terms in the enrollment agreement. Long-term MBA or degree programs have stricter withdrawal policies.
Program withdrawal and EMI cancellation are separate processes. UpGrad can process your withdrawal, but you must contact your lending bank (HDFC, Bajaj Finserv, etc.) to close or adjust the loan. Pending EMIs may still be collected until the loan is formally closed.
No. Certificates are only issued upon successful completion of the entire program. Withdrawing before completion means no certificate from UpGrad or the partnering university (IIIT-B, Liverpool John Moores, etc.).
Refunds typically take 15-30 business days after withdrawal approval. The amount is credited to your original payment method. For EMI-based payments, the refund may be adjusted against the outstanding loan balance with the lending partner.
UpGrad does not allow enrollment transfers between individuals. Each enrollment is tied to a specific person's identity and university records. You must withdraw and the other person must enroll separately.
That UpGrad you forgot? Still charging you. Find out what else is.
Download Subcut Free