Last verified: February 2026

How to Cancel Your
Viu Premium Subscription

Done with Asian dramas on Viu? Here is how to cancel your Premium subscription and switch to the free ad-supported tier.

Quick Overview

Difficulty

Easy

Time

~3 minutes

Method

Website / App Store

Refund

No partial refunds

Cancel Viu Premium on the Website

Log in to Viu

Go to viu.com and sign in with your email, phone number, or linked social account.

Go to Account settings

Click your profile icon and navigate to Account settings, or go directly to your account management page.

Find your subscription details

Locate the Subscription section showing your current Premium plan. If it shows your subscription is managed by Apple, Google, or a telecom partner, you will need to cancel through that platform.

Cancel your Premium subscription

Click Cancel Subscription and confirm. Your Premium access continues until the end of your current billing period.

Subscribed Through Apple or Google?

If you signed up for Viu Premium through the Apple App Store, Google Play Store, or a telecom partner, you need to cancel through that platform instead.

Cancel via iPhone / iPad

1. Open Settings on your iPhone
2. Tap your name at the top (Apple Account)
3. Tap Subscriptions
4. Tap Viu in the list
5. Tap Cancel Subscription and confirm

Cancel via Android

1. Open the Google Play Store app
2. Tap your profile icon (top right)
3. Tap Payments & subscriptions
4. Tap Subscriptions then Viu
5. Tap Cancel subscription and confirm

What Happens After You Cancel Viu Premium?

Free content remains available

Viu offers a selection of free ad-supported content. You can continue watching available shows and movies after canceling Premium.

Premium exclusives become locked

Shows and movies marked as Premium-only will no longer be accessible. Downloaded content for offline viewing will also be removed.

Ads will appear

After your Premium period ends, you will see ads during content playback on the free tier. The ad-free viewing experience is a Premium-only feature.

Frequently Asked Questions

Can I still watch free content on Viu after canceling?

Yes, Viu has a free tier with ad-supported content. The selection varies by region but includes many popular Korean, Japanese, and Chinese dramas.

Is Viu available worldwide?

Viu is available in select markets across Southeast Asia, Hong Kong, the Middle East, and parts of Africa. Content availability varies significantly by region.

How do I cancel if I subscribed through a telecom partner?

If your Viu Premium was bundled with your mobile plan, you need to contact your mobile carrier to cancel. The Viu app or website cannot process cancellations for telecom-bundled subscriptions.

Will I keep access until my billing period ends?

Yes, your Premium benefits remain active until the end of your current billing cycle after cancellation.

How do I contact Viu support?

You can reach Viu support through the Help section in the app or on the website. Support availability and response times may vary by region.

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