How to Cancel Your
Zapier Subscription
Cancel or downgrade your Zapier plan in under 2 minutes. Here are the exact steps to stop your subscription through the website.
Quick Overview
Difficulty
EasyTime
~2 minutes
Method
Website
Refund
No refunds
Cancel Zapier on the Website
Log in to Zapier
Go to zapier.com in your web browser and sign in with the account you want to cancel. Make sure you are logged in as the account owner, since only the owner can modify billing settings.
Open your Settings
Click your profile icon in the top-right corner of the page. From the dropdown menu, select Settings. This takes you to your account management area where you can adjust your plan and billing.
Navigate to Billing & Usage
In the left sidebar, click Billing & Usage. Scroll down the page and look for the Change Plan button. Click it to view your plan options.
Cancel or Downgrade to Free
Select Downgrade to Free or Cancel Zapier subscription. Zapier will ask you to confirm and may present retention offers. Follow the prompts and confirm your cancellation. You will receive a confirmation email once the process is complete.
What Happens After You Cancel Zapier?
You keep access until your billing period ends
Zapier does not cut off access immediately. You can continue using your paid features until the end of the current billing cycle you already paid for.
Zaps exceeding free limits are turned off
When your plan downgrades to free, any Zaps that exceed the free plan limits (such as multi-step Zaps or premium app connections) will be automatically turned off. Your Zap configurations remain saved.
No refunds for partial months
Zapier does not provide prorated refunds. Even if you cancel early in your billing cycle, you will not receive money back for the remaining days.
Your data and Zap history are preserved
Your account, Zap configurations, and task history are not deleted when you cancel. If you resubscribe later, you can reactivate your existing Zaps without rebuilding them from scratch.
Frequently Asked Questions
Will I get a refund if I cancel Zapier?
No. Zapier does not issue refunds for partial billing periods. Your paid features remain active until the end of the period you have already paid for. There are no exceptions to this policy.
What happens to my Zaps when I cancel?
Zaps that exceed your free plan limits (multi-step Zaps, premium app integrations, or Zaps above the free task limit) will be turned off. However, they are not deleted. If you resubscribe, you can turn them back on.
Can I downgrade to the free plan instead of fully canceling?
Yes. Zapier offers a free plan that includes a limited number of tasks and single-step Zaps. You can downgrade to this plan and keep your account active without paying, which is what happens by default when you cancel your paid subscription.
How do I delete my Zapier account entirely?
To fully delete your account, cancel your subscription first, then go to Settings and look for the option to delete your account. This is permanent and removes all your data, Zaps, and connected apps.
Can I resubscribe to Zapier after canceling?
Yes. You can resubscribe at any time by logging back in and selecting a paid plan from the Billing & Usage page. Your existing Zap configurations will still be there.
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