How to Cancel Your
Amazon Music Subscription
Cancel Amazon Music Unlimited in under 2 minutes. This guide covers the website, mobile app, and Alexa, plus clarifies the difference between Unlimited and Prime Music.
Quick Overview
Difficulty
EasyTime
~2 minutes
Method
Website / App / Alexa
Refund
No refunds
Amazon Music Unlimited vs. Prime Music
Amazon Music Unlimited is a separate paid subscription with the full catalog of 100+ million songs in HD/Ultra HD. Prime Music is included free with Amazon Prime and has a smaller catalog. This guide is for canceling Amazon Music Unlimited. If you only have Prime Music, it is part of your Prime membership and cannot be canceled separately.
Cancel Amazon Music on the Website
Go to Amazon Music Settings
Visit amazon.com/music/settings in your web browser and sign in with the Amazon account that has the Music Unlimited subscription. This page shows your subscription details, plan type, and renewal date.
Find the Amazon Music Unlimited section
Look for the Amazon Music Unlimited section on the page. Under Subscription Renewal, you will see your next billing date and the option to manage your subscription.
Click Cancel subscription
Click Cancel subscription or Cancel your renewal. Amazon may present alternative options like downgrading your plan or offer a discounted rate. If you want to fully cancel, skip these offers and proceed.
Confirm your cancellation
Click Confirm cancellation on the final confirmation screen. Amazon will show you the date your access ends. You will receive a confirmation email. Your Music Unlimited benefits continue until the end of your current billing period.
Other Ways to Cancel Amazon Music
If you signed up through Apple or if you prefer using Alexa, here are alternative cancellation methods.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Amazon Music in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Alexa
- 1. Go to any Alexa-enabled device
- 2. Say: "Alexa, cancel my Amazon Music Unlimited subscription"
- 3. Alexa will confirm the cancellation
- 4. Check your email for confirmation
- 5. Only works if subscribed through Amazon
What Happens After You Cancel Amazon Music?
Unlimited access continues until billing period ends
After canceling, you keep full access to Amazon Music Unlimited including HD and Ultra HD streaming, offline downloads, and unlimited skips until your current billing cycle ends.
Prime Music remains if you have Amazon Prime
Canceling Music Unlimited does not affect your Amazon Prime membership. If you are a Prime member, you retain access to Prime Music, which offers a smaller catalog of songs at no extra cost. Your purchased music from the Amazon Music store also remains yours.
Offline downloads become unavailable
Songs downloaded from the Unlimited catalog for offline listening will no longer be playable once your subscription expires. Any music you purchased from the Amazon digital store remains accessible.
Your playlists are saved but may be limited
Your playlists remain in your Amazon account, but songs from the Unlimited catalog will show as unavailable. If a song is also part of Prime Music, it will still be playable for Prime members.
Frequently Asked Questions
What is the difference between Amazon Music Unlimited and Prime Music?
Amazon Music Unlimited is a separate paid subscription that gives access to over 100 million songs with HD and Ultra HD audio quality. Prime Music is included free with an Amazon Prime membership but has a smaller catalog and limited features. Canceling Music Unlimited does not cancel Prime, and Prime Music remains available.
Can I cancel Amazon Music using Alexa?
Yes, if you subscribed directly through Amazon. Simply say "Alexa, cancel my Amazon Music Unlimited subscription" to any Alexa-enabled device. This only works for subscriptions billed through Amazon, not through Apple or other third parties.
Will canceling Amazon Music affect my Amazon Prime?
No. Amazon Music Unlimited and Amazon Prime are separate subscriptions. Canceling Music Unlimited does not affect your Prime membership, Prime shipping benefits, Prime Video, or Prime Music access. They are billed independently.
Can I get a refund from Amazon Music?
Amazon does not typically offer refunds for partial billing periods of Amazon Music Unlimited. Your access continues until the end of your current billing cycle. If you believe you were charged in error, contact Amazon customer service for assistance.
What happens to music I purchased from Amazon?
Any music you purchased from the Amazon digital music store is yours to keep regardless of your subscription status. Purchased songs and albums remain in your library and can be downloaded and played even without any Amazon Music subscription.
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