How to Cancel Amazon Prime (and the 7 Subscriptions It Doesn't Cancel)
Cancelling Prime itself is now 4 clicks. The harder problem is the seven separate paid add-ons orbiting it: Music Unlimited, Kindle Unlimited, Audible, RxPass, Prime Video Ultra, Prime Video standalone, channel subscriptions. End Membership stops none of them. Here is the map.
What "Cancel Prime" actually cancels
The Amazon subscription bundle, plotted out
Find every row that applies to you. If a row says "No" under "Stops when Prime cancels," that line item keeps charging your card until you cancel it separately at the URL in the third column.
| Subscription | What it costs | Where it bills from | Stops when Prime cancels? | Refund situation |
|---|---|---|---|---|
| Prime (standard) | $14.99/mo or $139/yr | amazon.com → Prime Membership | Yes (it is what you're cancelling) | Full refund only if zero benefits used |
| Prime Student / Young Adults | $7.49/mo or $69/yr | amazon.com → Prime Membership | Yes (same path) | Same rule as standard Prime |
| Prime Access (EBT) | $6.99/mo | amazon.com → Prime Membership | Yes (same path) | Same rule as standard Prime |
| Prime Video standalone | $8.99/mo | primevideo.com (separate product) | No, separate account | Self-serve; no proration |
| Prime Video Ultra (ad-free + 4K, launched Apr 2026) | $4.99/mo or $45.99/yr | primevideo.com → Channels | No, separate add-on | Self-serve; no proration |
| Amazon Music Unlimited | $11.99/mo (Prime member) / $12.99/mo | amazon.com → Memberships and Subscriptions | No, separate subscription | Self-serve; access through end of month |
| Kindle Unlimited | $11.99/mo | amazon.com → Memberships and Subscriptions | No, separate subscription | Self-serve; no proration |
| Prime Pharmacy RxPass | $5/mo flat | amazon.com → Memberships and Subscriptions | No, separate subscription | Self-serve; access through end of month |
| Audible | $7.95 to $22.95/mo | audible.com (separate account) | No, completely separate Audible account | Credits expire 6 months after cancel |
| Prime Video channel add-ons (Paramount+, Showtime, AMC+, etc.) | Varies, typically $5 to $12/mo each | primevideo.com → Channels → Manage | No, each cancels per-channel | Self-serve; access to end of period |
Pricing verified May 2026. Music Unlimited rose in Feb 2026 and Prime Video Ultra relaunched April 10, 2026, per 9to5Mac coverage of the Ultra launch.
Why cancelling Prime suddenly got easier (and what it didn't fix)
For most of Prime's life, cancelling meant surviving what Amazon engineers internally called the "Iliad Flow," named after Homer's Iliad for its length. Four pages, six clicks, fifteen options. The FTC's 2023 complaint pulled internal emails calling unwanted subscriptions "an unspoken cancer" and one executive the "chief dark arts officer."
Amazon settled for $2.5 billion on September 25, 2025 ($1B civil penalty plus $1.5B consumer redress for roughly 35 million members). The FTC press release spells out the consent decree: cancel paths must match signup method, a third-party monitor oversees the flow, and confirmshaming buttons like "No thanks, I like full price" are gone. NPR's reporting on the Iliad Flow has the screen-by-screen detail.
What the settlement didn't fix: bundle complexity. The decree covers Prime's own cancel flow, not the seven paid add-ons sold around it. The FTC made the front door wider. The hallway behind it still has seven doors, and most people don't know they exist.
1. The standard Prime membership ($14.99/mo or $139/yr)
This is what most people mean when they say "cancel Prime." Same flow for Prime Student ($7.49/mo) and Prime Access ($6.99/mo for EBT recipients). The path below is verified against Amazon's official End Your Prime Membership page as of May 2026.
Sign in, hover Accounts and Lists, click Prime Membership
On mobile: open the Amazon Shopping app, tap Profile (bottom of screen), scroll to Manage Prime Membership. The web and app routes lead to the same screen.
Find Manage Membership (top right) and click End Membership
Pre-settlement, this is the click that launched the Iliad Flow. Post-settlement, it drops you on a single benefits-reminder screen instead of a 4-page maze.
Pick End on [renewal date] or End Now
End on renewal date is the safer pick: you keep all benefits until the period closes and you forfeit no refund eligibility. End Now is for people who want zero further interaction with Amazon and accept the lost days.
Confirm, then watch for the confirmation email
Lands within minutes. No email means the cancel did not save. Try again. The email is your proof for any later refund dispute. Save it.
Refund math, fast version
Amazon's TOS: "Paid members who haven't used their benefits are eligible for a full refund of the current membership period." One Prime-shipping order, one Prime Video stream, or one Music Unlimited song played at the Prime-discounted price will sink the refund. If you're cancelling an annual plan within days of renewal and have a clean usage record, hit cancel within 3 business days for the cleanest claim. UK and EU customers get a stronger 14-day statutory withdrawal right with partial refund based on usage.
2. Prime Video standalone, and the new Prime Video Ultra
Two products that aren't Prime but live next to it.
Prime Video standalone ($8.99/mo) is a separate streaming subscription with its own account at primevideo.com. If your Prime Membership page does not list video as a benefit and you're still being charged for video, you're on the standalone product. Cancel at primevideo.com under Account and Settings, not at amazon.com.
Prime Video Ultra ($4.99/mo or $45.99/yr) launched April 10, 2026. It replaces the older $2.99 ad-free add-on and absorbs 4K/UHD streaming that used to be free on the base tier. Per CNBC's reporting, that's roughly $2 more a month for the same ad-free experience. Cancel under primevideo.com Channels and Add-ons. It does not die with the parent Prime membership; people learn this when a $4.99 Amazon charge appears in May after cancelling in April.
3. The orphans: Music Unlimited, Kindle Unlimited, RxPass, Audible, channel add-ons
After Prime, this is the page to bookmark: Memberships and Subscriptions on amazon.com. Every Amazon-billed subscription lives there as its own line. Click in, scroll to Cancel, confirm.
Audible is the trap. Despite being Amazon-owned, Audible doesn't show up on the Memberships and Subscriptions page. Go to audible.com, sign in (often a separate Amazon login), open Account Details, click Cancel Membership. It keeps charging long after Prime is gone because people assume Amazon's bookkeeping includes it. It doesn't.
Channel add-ons (Paramount+, Showtime, AMC+, MGM+) live at primevideo.com under Channels. Each cancels independently. Per MoneySavingExpert's audit walkthrough, channels are the single most-forgotten Amazon line item on bank statements.
Switching vs cancelling: when downgrade beats exit
A lot of "cancel Prime" searches are actually "I want less Prime" searches. Real options before you nuke the whole thing:
- Annual to monthly. If the $139 lump sum bothers you, switch to $14.99 monthly at renewal. You'll spend an extra $40.88/yr for cash-flow flexibility. See our break-even math on annual plans.
- Standard Prime to Prime Video standalone. If you only use streaming, $8.99/mo versus $14.99/mo saves $72/yr. You lose shipping, Music, Reading, Gaming.
- Standard Prime to Prime Access. If you receive EBT or qualifying government assistance, Prime Access is $6.99/mo with the same benefits. Most people don't know it exists.
- Full Prime to Prime Student. If you have a .edu email or are aged 18 to 24, Prime Student is $7.49/mo with a 6-month free trial.
Switching happens at the same Prime Membership page as cancelling. Click Manage, not End.
Cross-plan gotchas that bite people
Prime Music is not Amazon Music Unlimited.
If your statement shows "Amazon Music," that's the $11.99/mo Music Unlimited add-on, not the free Prime Music tier. Cancelling Prime kills Prime Music. It does nothing to Music Unlimited. This is the single most common "I cancelled Amazon but I'm still being charged" pattern.
Carrier-bundled Prime cancels at the carrier.
Comcast, T-Mobile, Verizon, Jio: those bundles bill you through the telecom, not Amazon. End Membership on amazon.com looks like it works and does nothing. Same for Prime via Google Play on Android: go to Google Subscriptions.
"End Membership" is not "Give me my refund."
Two different requests. Amazon ends your Prime but does not auto-refund. If you're eligible (annual renewal, zero benefits used), contact customer service and ask. Source: Amazon Prime refund rules walkthrough.
If you got a settlement check, your Prime is still active.
Roughly 35 million people received automatic FTC settlement payments (capped at $51) Nov to Dec 2025. The check is for past harm. It does not cancel anything. Claim portal: subscriptionmembershipsettlement.com.
Questions people actually ask
Does cancelling Prime cancel Amazon Music Unlimited?
No. Music Unlimited bills independently at $11.99/mo for Prime members or $12.99/mo for non-members. Cancel it under Memberships and Subscriptions, Amazon Music Unlimited Settings.
What about Audible, Kindle Unlimited, and RxPass?
All three keep billing. Audible cancels at audible.com under Account Details. Kindle Unlimited and RxPass are on Amazon's Memberships and Subscriptions page, each with its own cancel button.
Will I get a refund when I cancel Prime?
Only if you haven't used a Prime benefit in the current period. One shipping order or one Prime Video stream sinks the refund. UK and EU customers get a 14-day statutory withdrawal right with partial refund based on usage; US customers do not.
Is the Iliad Flow really gone?
Yes, for the Prime membership flow itself. The FTC consent decree (September 2025) requires a simple cancel path matching signup, monitored by a third party. As of May 2026 it's 4 to 5 steps with one benefits-reminder screen, not a 4-page maze. The bundle of side-subscriptions is untouched by the decree.
I want to keep Prime Video but ditch Prime. What do I do?
Sign up for Prime Video standalone ($8.99/mo) at primevideo.com first, confirm it's billing, then cancel main Prime. Reverse order leaves a gap where you lose your watch history and downloads.
I got Prime through Comcast or T-Mobile. Where do I cancel?
With the carrier, not Amazon. End Membership on amazon.com does nothing because Amazon isn't the biller. Same rule for Prime via Google Play on Android.
If you're auditing the rest of the Amazon stack
This same bundle playbook is running on your other apps too.
Amazon is the loudest example, not the only one. Apple One, Microsoft 365, Google One and most carrier bundles all rely on you not noticing the side-charges. Subcut spots every recurring charge on your card so you can cancel ahead of renewal, not after.
Download Subcut FreeiOS · Free to use · No subscription required (ironic, we know).