How to Cancel Your
Asana Subscription
Cancel your Asana Premium or Business plan in under 2 minutes. Here are the exact steps to stop your subscription through the Admin Console.
Quick Overview
Difficulty
EasyTime
~2 minutes
Method
Admin Console
Refund
No refunds
Cancel Asana via Admin Console
Log in to Asana
Go to app.asana.com in your web browser and sign in. Make sure you are logged in as the billing owner, since only the billing owner can cancel the subscription. Regular admins and members cannot access billing settings.
Open the Admin Console
Click your profile photo in the top-right corner of the screen. From the dropdown menu, select Admin Console. This opens the administrative dashboard for your Asana organization.
Go to Billing
In the Admin Console, click the Billing tab in the left sidebar. This shows your current plan details, billing cycle, and payment information.
Click Cancel Plan
Under Plan details, click Cancel Plan. Asana will present retention offers and ask for your reason for leaving. Keep clicking through the prompts until you reach the final confirmation. Once confirmed, you will receive a cancellation confirmation email.
What Happens After You Cancel Asana?
You keep access until your billing period ends
Asana does not cut off access immediately. Your cancellation takes effect at the next renewal date, and you continue to have full access to paid features until then.
Projects and tasks stay on the free plan
Your projects, tasks, conversations, and team data are not deleted. They remain on the free Basic plan. However, you lose access to premium features like Timeline view, custom fields, goals, and advanced search.
No refunds for unused time
Asana does not issue prorated refunds. If you cancel mid-cycle, you retain access through the end of your paid period but do not receive a partial refund.
Team members keep free access
All team members retain access to projects on the free plan. They can still create tasks, comment, and collaborate, but premium features are no longer available to anyone in the workspace.
Frequently Asked Questions
Will I lose my Asana projects if I cancel?
No. Your projects, tasks, comments, and attachments remain on the free Basic plan. You will lose access to premium features like Timeline, Portfolios, Goals, custom fields, and advanced reporting, but your data stays intact.
Who can cancel an Asana subscription?
Only the billing owner can cancel the Asana subscription. If you are not the billing owner, contact them to make changes. You can check who the billing owner is in the Admin Console under the Members tab.
Does Asana offer refunds after cancellation?
No. Asana does not provide refunds for partial billing periods. Your paid features remain active until the end of the current billing cycle, and then the workspace automatically downgrades to the free plan.
Can I resubscribe to Asana after canceling?
Yes. You can upgrade to a paid plan at any time by going to the Admin Console and selecting a plan. All of your existing projects and data will still be available when you resubscribe.
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