How to Cancel Your
Bright Cellars Subscription
That wine quiz was fun, but the monthly boxes? Not so much anymore. Here's how to cancel your Bright Cellars subscription before the next shipment sneaks through.
Quick Overview
Difficulty
EasyTime
~5 minutes
Method
Website
Refund
Refund within 24h of order
Cancel Bright Cellars Step by Step
Log in at brightcellars.com
Head to brightcellars.com and sign into the account tied to your wine subscription. If you've forgotten your password, use the reset link — you need full account access to reach the cancellation page.
Open your Subscription Management page
Click your profile icon in the top-right corner of the dashboard, then navigate to brightcellars.com/account/subscription. This page shows your current plan, next shipment date, and billing details.
Click Cancel Membership and decline the retention offers
Scroll down on the subscription page and click Cancel Membership. Bright Cellars will hit you with retention offers — a discounted box, a free bottle, or a pause option. Select a cancellation reason and click through to confirm you actually want to cancel.
Confirm and save your cancellation proof
After the final confirmation, screenshot the success page. Bright Cellars should also send a confirmation email. If you don't get one within an hour, contact their support team to verify your membership is truly canceled.
Pro Tip
Bright Cellars bills several days before your shipment ships. Cancel at least a week before your next shipment date to avoid getting charged for one more box you didn't want.
Subscribed Through Apple or Google?
If you signed up for Bright Cellars through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap Bright Cellars
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > Bright Cellars
- 5. Tap Cancel subscription
What Happens After You Cancel Bright Cellars?
Any already-processed shipment will still arrive
If your next box was already charged or packed before you canceled, it's still coming. Cancellation only stops future shipments from being processed.
Your wine quiz profile and ratings stick around
Bright Cellars keeps your taste quiz results and bottle ratings on file. If you rejoin later, your personalized recommendations should pick up where you left off.
Watch for one more charge sneaking through
Bright Cellars bills a few days before your shipment date. If you canceled close to that window, double-check your bank statement. If an unexpected charge appears, contact support with your cancellation confirmation screenshot.
Frequently Asked Questions
Can I skip a month on Bright Cellars instead of fully canceling?
Yes. From your subscription page at brightcellars.com/account/subscription, you can skip your next shipment. Bright Cellars lets you skip up to two consecutive months. Skipping preserves your wine quiz profile and all your bottle ratings, so your recommendations stay dialed in.
Will I lose my Bright Cellars wine quiz results if I cancel?
Nope. Your taste profile from the wine quiz and all your individual bottle ratings are typically kept on file even after cancellation. If you ever rejoin, your personalized recommendations should pick up right where you left off.
How do I get a refund from Bright Cellars for a shipment I didn't want?
Bright Cellars doesn't refund shipments that have already been processed or shipped. However, if you cancel within 24 hours of being charged for your next box, you may be able to get a refund by reaching out to their support team. Damaged or flawed bottles are handled separately through their satisfaction guarantee.
Related Cancellation Guides
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