How to Cancel Your
Alltrue (Causebox) Subscription
Alltrue (formerly Causebox) has shut down operations and is no longer shipping boxes. If you are still seeing charges, take immediate action to stop them and dispute any unauthorized billing.
Quick Overview
Status
DefunctTime
~5 minutes
Method
Bank / Card issuer
Refund
Chargeback
How to Stop Alltrue/Causebox Charges
Check your bank and credit card statements
Review your recent statements for any charges from Alltrue, Causebox, or related merchant names. Since the company has shut down, any ongoing charges are unauthorized and should be disputed immediately.
Contact your bank or credit card company
Call your bank or credit card issuer and report the unauthorized charges. Request that they block future charges from the Alltrue/Causebox merchant ID. Consider requesting a new card number to prevent further billing.
Check Apple or Google subscriptions
If you subscribed through the App Store or Google Play, check your subscription settings on your device. Even though the company is defunct, a subscription entry may still be active in your app store account.
File a chargeback for unfulfilled orders
If you paid for boxes that were never shipped, file a chargeback dispute with your credit card company. Provide evidence that the company has ceased operations and failed to deliver the product you paid for.
Important Information About Alltrue
Company Timeline
- - Started as Causebox
- - Rebranded to Alltrue
- - Focused on sustainable goods
- - Ceased operations
- - Website and support no longer available
What to Do Now
- 1. Check statements for lingering charges
- 2. Block the merchant with your bank
- 3. Dispute charges for unshipped boxes
- 4. Request a new card number if needed
- 5. Monitor statements for 3-6 months
What Happens Now That Alltrue Is Gone?
No customer support available
Since Alltrue has shut down, there is no customer support to contact. The website and all support channels are no longer operational. Your only recourse is through your bank or payment provider.
Any ongoing charges are unauthorized
If you are still being billed by Alltrue or Causebox, these charges are unauthorized since the company is no longer operating. Dispute them with your bank immediately.
Chargeback rights apply
You have the right to dispute charges for products or services that were never delivered. Contact your credit card company and explain that the merchant has gone out of business.
Alternatives exist for sustainable boxes
If you enjoyed Alltrue's mission of sustainable goods, consider alternatives like EarthLove Box, GreenUp Box, or FabFitFun which features eco-friendly products among its selections.
Frequently Asked Questions
Is Alltrue (Causebox) still in business?
No. Alltrue (formerly known as Causebox) has shut down all operations. The website is no longer active, and no new boxes are being shipped. If you see ongoing charges, they are unauthorized.
I am still being charged. What should I do?
Contact your bank or credit card company immediately. Request they block the merchant and dispute any charges made after the company ceased operations. Consider getting a new card number issued.
Can I get a refund for boxes I never received?
File a chargeback dispute with your credit card company. Provide evidence that you paid for products that were never delivered and that the company has gone out of business. Most card companies will rule in your favor.
What happened to my Alltrue account data?
Since the company has shut down, the status of your personal data is unclear. If you are concerned about your data, you can contact your state attorney general's office for guidance on data privacy rights with defunct companies.
What are sustainable alternatives to Alltrue?
Eco-conscious subscription boxes include EarthLove Box, GreenUp Box, Kinder Beauty Box, and Petit Vour. Each focuses on sustainable, ethical, or eco-friendly products similar to what Alltrue offered.
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