How to Cancel Your
ClassPass Membership
Cancel your ClassPass membership in about 3 minutes. Here are the exact steps on the website and mobile app. Cancel at least 48 hours before your renewal date.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website / App
Fee
No cancellation fee
Cancel ClassPass on the Website
Log in to ClassPass
Go to classpass.com in your web browser and sign in with the account you want to cancel. Make sure you are at least 48 hours before your next renewal date to avoid being charged.
Navigate to Settings
From the left-side menu, click on Settings. This opens your account management page where you can view your plan details, billing information, and membership options.
Click Cancel my membership
Under the Billing section, find and click the red Cancel your membership link. ClassPass may show you retention offers like a pause or plan change before letting you proceed.
Confirm and check your email
Follow the remaining prompts to confirm your cancellation. You will receive a confirmation email from ClassPass's Customer Experience team verifying that your membership has been canceled.
Cancel on the ClassPass Mobile App
You can also cancel directly from the ClassPass app on your iPhone or Android device. The process is similar to the website.
Cancel via iPhone / iPad
- 1. Open the ClassPass app
- 2. Tap Profile (bottom right)
- 3. Tap Settings
- 4. Under Billing, tap Cancel my membership
- 5. Follow the prompts to confirm
Cancel via Android
- 1. Open the ClassPass app
- 2. Tap Profile (bottom right)
- 3. Tap Settings
- 4. Under Billing, tap Cancel my membership
- 5. Follow the prompts to confirm
What Happens After You Cancel ClassPass?
No cancellation fee
ClassPass does not charge a fee to cancel your membership. You can cancel at any time without penalty, though you should do so at least 48 hours before your renewal date.
Unused credits are forfeited
Once your account is canceled, you lose access to all unused credits, including any rollover credits from previous months. Use your remaining credits before the cancellation takes effect.
Existing reservations may be affected
If you have upcoming class reservations, check whether they are still valid after cancellation. Some reservations made with credits may be dropped if your membership is no longer active.
You can rejoin anytime
If you change your mind, you can reactivate your ClassPass membership at any time. However, your previous credits will not be restored, and you will start fresh with the plan you select.
Frequently Asked Questions
Is there a cancellation fee for ClassPass?
No. ClassPass does not charge any fee to cancel your membership. You can cancel at any time. Just make sure to submit your request at least 48 hours before your renewal date to ensure it processes in time.
Can I pause my ClassPass membership instead of canceling?
Yes. ClassPass offers the option to pause your membership, which lets you take a break without losing your account setup. When you go through the cancellation flow, you may be offered a pause option as an alternative.
Why should I cancel 48 hours before renewal?
ClassPass recommends submitting your cancellation at least 48 hours before your renewal date to ensure the request is fully processed. If you cancel too close to the renewal date, the charge may still go through for the next billing cycle.
What happens to my rollover credits after canceling?
All unused credits, including rollover credits from previous months, are lost once your membership is canceled. There is no way to recover them after cancellation, so plan to use them before your membership ends.
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