How to Cancel Your
Constant Contact Subscription
Cancel Constant Contact in under 10 minutes. Step-by-step for account owners and admins — plus how to export your data before you go.
Quick Overview
Difficulty
MediumTime
~10 minutes
Method
Admin Console
Refund
Pro-rated refunds on annual
Cancel Constant Contact Step by Step
Sign in to your account
Go to constantcontact.com and log in with the account that has the paid subscription. If you're on a team plan, you'll need to be the account owner or admin.
Navigate to Billing or Plan settings
Click your profile icon or workspace settings, then find Billing, Plan, or Subscription. In Constant Contact, this is typically under Account Settings or Workspace Settings.
Click Downgrade or Cancel Plan
Select Cancel Plan, Downgrade to Free, or Cancel Subscription. Many SaaS tools like Constant Contact offer a free tier — downgrading stops charges while keeping your data.
Export your data first (recommended)
Before confirming, export any important data. Go to Settings > Export or Data > Download. Constant Contact may delete your data after a retention period following cancellation.
Confirm the cancellation
Click Confirm. You'll receive a confirmation email. Your plan will switch at the end of your current billing cycle.
Pro Tip
Downgrading to free is usually better than deleting — you keep your data and can re-upgrade later.
Subscribed Through Apple or Google?
If you signed up for Constant Contact through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap Constant Contact
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > Constant Contact
- 5. Tap Cancel subscription
What Happens After You Cancel Constant Contact?
You keep access until the billing period ends
Constant Contact continues working normally until your paid period expires. After that, you'll be moved to the free tier (if available) or lose access.
Export your data before it's gone
Most productivity tools give you 30-90 days to export your data after canceling. Don't wait — download your files, projects, and documents right away.
Team members lose access too
If you cancel a team plan, all team members lose premium features. Make sure to notify your team and migrate shared resources.
Frequently Asked Questions
Will I lose my data if I cancel Constant Contact?
It depends. If Constant Contact has a free tier, your data is usually preserved but with limited features. If there's no free tier, you typically have 30-90 days to export data before deletion. Export everything before canceling.
Can I downgrade Constant Contact instead of canceling?
Yes, most SaaS tools offer a free or lower tier. Downgrading stops charges while preserving your account, data, and integrations. This is usually the best option if you might return later.
How do I cancel a Constant Contact team or enterprise plan?
Only the account owner or billing admin can cancel team plans. Go to your admin console or billing settings. You may need to contact Constant Contact's sales team directly for enterprise cancellations.
Related Cancellation Guides
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