How to Cancel Your
CyberGhost Subscription
Cancel CyberGhost in under 5 minutes. Plus how to check if you're eligible for a refund and what happens to your protection.
Quick Overview
Difficulty
MediumTime
~5 minutes
Method
Website or Support
Refund
No refunds after 30 days
Cancel CyberGhost Step by Step
Log in to your account dashboard
Go to cyberghostvpn.com and sign in. Navigate to your account dashboard or control panel.
Find Subscription or Billing settings
Look for Subscription, Billing, or My Plan in your account settings. CyberGhost usually places this prominently in the dashboard.
Turn off Auto-Renewal or click Cancel
Click Cancel Subscription, Turn Off Auto-Renewal, or Don't Renew. Some security products frame this as "disabling auto-renewal" rather than "canceling."
Confirm and check for money-back guarantee
Confirm the cancellation. Many security services including CyberGhost offer a 30-day money-back guarantee. If you're within that window, contact support to request a full refund.
Pro Tip
Disabling auto-renewal is not the same as canceling — you'll still have access until expiry but won't be charged again.
Subscribed Through Apple or Google?
If you signed up for CyberGhost through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap CyberGhost
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > CyberGhost
- 5. Tap Cancel subscription
What Happens After You Cancel CyberGhost?
Your protection continues until the subscription expires
CyberGhost keeps protecting your device until the end of your paid period. After that, real-time protection and updates stop.
Uninstall the software when your sub ends
Once your subscription expires, uninstall CyberGhost and switch to a free alternative if needed. Expired security software can actually cause system issues.
Your account and license key are preserved
If you decide to come back, your license key and account are usually kept on file. You can reactivate without setting up everything from scratch.
Frequently Asked Questions
Can I get a refund from CyberGhost?
Most security services offer a 30-day money-back guarantee. If you're within that window, contact support or submit a refund request through your account dashboard. Refunds are typically processed within 5-10 business days.
Is my device still protected after canceling CyberGhost?
Yes, until your subscription period ends. After that, you'll stop receiving updates and real-time protection. Consider switching to a free alternative before your subscription expires.
Do I need to uninstall CyberGhost after canceling?
Not immediately — CyberGhost works until your subscription ends. After that, uninstall it to avoid conflicts with other security software. The program won't protect you after expiry anyway.
Related Cancellation Guides
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