How to Cancel Your
FamilySearch Subscription
Cancel FamilySearch in under 5 minutes. Step-by-step instructions that actually work, verified for 2026.
Quick Overview
Difficulty
EasyTime
~5 minutes
Method
Website or App
Refund
Contact support
Cancel FamilySearch Step by Step
Log in to your account
Go to familysearch.org and sign in with your account credentials.
Navigate to Account or Subscription settings
Look for Account Settings, Subscription, or Membership in your profile menu. On FamilySearch, check the main dashboard or settings page.
Click Cancel or End Subscription
Select Cancel Subscription, Cancel Membership, or End Plan. FamilySearch may offer alternatives — a different plan, a pause, or a discounted rate.
Confirm and save your receipt
Click Confirm and screenshot the cancellation page. Save the confirmation email as proof in case of any billing issues.
Pro Tip
Free trial conversions: if you signed up for a free trial, make sure to cancel before it converts to a paid plan.
Subscribed Through Apple or Google?
If you signed up for FamilySearch through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap FamilySearch
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > FamilySearch
- 5. Tap Cancel subscription
What Happens After You Cancel FamilySearch?
Your access continues until the period ends
You can keep using FamilySearch until your current billing cycle expires.
Your account data is usually preserved
Most services save your account data for a period after cancellation in case you want to return.
Verify no further charges
Check your bank statement in the following month to confirm no additional charges appear.
Frequently Asked Questions
Will I get a refund from FamilySearch?
Refund policies vary by service and plan type. Contact FamilySearch support directly to ask about refund eligibility for your specific situation.
Can I reactivate my FamilySearch account later?
Most services allow you to reactivate your account at any time. Your previous data and settings are usually preserved for a period after cancellation.
How do I contact FamilySearch support?
Check FamilySearch's website footer or help section for support contact options (email, phone, live chat). You can also search for "FamilySearch customer support" for direct contact info.
Related Cancellation Guides
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