How to Cancel Your
Japan Crate Subscription
Cancel Japan Crate in under 5 minutes. Here's exactly what to click, when to cancel, and how to make sure you don't get charged for another box.
Quick Overview
Difficulty
EasyTime
~5 minutes
Method
Website
Refund
Refund within 24h of order
Cancel Japan Crate Step by Step
Log in to your account
Head to japancrate.com and sign in with your email and password. Use a desktop browser for the smoothest experience — the mobile site can sometimes hide the cancel option.
Go to your Plan or Subscription settings
Click your name or profile icon in the top-right corner, then look for Plan Settings, Subscription, or My Account. Some meal kits bury this under "Manage Deliveries."
Skip ahead before you cancel (pro tip)
If you have an upcoming order, skip it first. Many services like Japan Crate will process your next box before your cancellation takes effect if you don't skip it manually.
Click Cancel or Deactivate
Look for Cancel Plan, Deactivate Account, or Pause Subscription. Japan Crate may try to offer you a discount, a free box, or the option to pause instead — skip past the offers if you really want out.
Confirm and save your confirmation email
Click through the final confirmation. Take a screenshot of the cancellation confirmation page and save the confirmation email. Some food delivery services have been known to "accidentally" reactivate accounts.
Pro Tip
Some meal kits require you to skip your next box AND cancel separately.
Subscribed Through Apple or Google?
If you signed up for Japan Crate through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap Japan Crate
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > Japan Crate
- 5. Tap Cancel subscription
What Happens After You Cancel Japan Crate?
You keep access until your current cycle ends
Japan Crate won't cut you off immediately. Any box that's already been processed will still ship.
Your recipes and preferences are saved
If you decide to come back, Japan Crate usually keeps your taste profile and delivery preferences on file.
Watch your bank statement
Double-check that no new charges appear after your cancellation date. If they do, contact Japan Crate's support with your cancellation confirmation.
Frequently Asked Questions
Can I pause Japan Crate instead of canceling?
Yes, most food subscription services offer a pause option. Look for "Skip" or "Pause" in your account settings. This lets you take a break without losing your account settings.
Will I still get my next box after canceling Japan Crate?
It depends on when you cancel. If your next box has already been processed or shipped, you'll still receive it. Cancel before the billing cutoff date to avoid this.
How do I get a refund from Japan Crate?
Japan Crate typically doesn't offer refunds for boxes that have already shipped. If you received a damaged or incorrect order, contact their support team within 48 hours for a replacement or credit.
Related Cancellation Guides
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