How to Cancel Your
MasterClass Subscription
Cancel MasterClass in about 2 minutes. Here are the exact steps, plus everything you need to know about the 30-day refund policy.
Quick Overview
Difficulty
EasyTime
~2 minutes
Method
Website only
Refund
30-day guarantee
Cancel MasterClass on the Website
Log in to MasterClass
Go to masterclass.com in a web browser and sign in with your account credentials. You must use a web browser for cancellation because the MasterClass app does not support cancellation directly.
Go to Settings
Click your profile icon or account menu in the top-right corner. Select Settings from the dropdown. This opens your Account Settings page where your membership details are shown.
Click Cancel Membership
In the Membership section of your Account Settings, find and click Cancel Membership. MasterClass will display information about what you will lose access to and may present a retention offer.
Click Cancel Now to confirm
On the confirmation screen, click Cancel Now to finalize the process. You should receive a confirmation email from MasterClass confirming that your subscription will not renew.
Cannot Cancel from the MasterClass App
MasterClass does not allow cancellation through their mobile app. You must use a web browser at masterclass.com. If you subscribed through the Apple App Store or Google Play, you need to cancel through those platforms' subscription settings instead.
Subscribed Through Apple or Google?
If you purchased your MasterClass subscription through the iOS App Store or Google Play Store, you must cancel through those platforms. The MasterClass website will not show a cancel option for app store subscriptions.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap MasterClass in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then MasterClass
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel MasterClass?
You keep access until your billing period ends
Your MasterClass membership remains active through the end of your current billing period. You can continue watching all classes and downloading workbooks until that date.
30-day satisfaction guarantee
If you are within your first 30 days of membership, you may be eligible for a full refund. Contact MasterClass support or check your account settings for refund eligibility. After 30 days, no refunds are provided.
All content becomes inaccessible
Once your subscription expires, you lose access to all MasterClass video content, workbooks, and community features. Downloaded content through the app will also become unavailable.
You can reactivate anytime
Your account is not deleted when you cancel. You can sign back in and resubscribe at any time to regain full access to the MasterClass library.
Frequently Asked Questions
Can I get a refund from MasterClass?
MasterClass offers a 30-day satisfaction guarantee for new members. If you cancel within the first 30 days of signing up, you may be eligible for a full refund. After the 30-day window, no refunds are provided for the remaining subscription period.
Can I cancel MasterClass from the mobile app?
No. MasterClass does not support cancellation through their iOS or Android app. You must use a web browser and go to masterclass.com to cancel. If you subscribed through Apple or Google, cancel through those platforms' subscription settings.
Will I still have access after canceling MasterClass?
Yes, until the end of your current billing period. After that, all video classes, workbooks, and community features will be locked. You will need to resubscribe to access them again.
Can I gift my remaining MasterClass time to someone else?
No. MasterClass subscriptions are tied to individual accounts and cannot be transferred or gifted to another person. However, MasterClass does offer separate gift memberships that you can purchase.
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