How to Cancel Your
PureVPN Subscription
Cancel PureVPN in under 3 minutes. Plus how to check if you're eligible for a refund and what happens to your protection.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website or Support
Refund
No refunds after 30 days
Cancel PureVPN Step by Step
Sign in to your account
Visit purevpn.com and log in with the email associated with your subscription.
Navigate to your subscription details
Go to Account > Subscriptions or My Products. You'll see your active plan with its renewal date.
Click Cancel or Manage Subscription
Select Cancel Subscription or Manage Auto-Renewal. PureVPN may show you a comparison of what you'll lose — review it, then proceed if you want to cancel.
Request a refund if eligible
If you're within the refund window, submit a refund request through support or your account dashboard. PureVPN typically processes refunds within 5-10 business days.
Pro Tip
Some VPNs offer refunds even outside the 30-day window — it's worth asking support.
Subscribed Through Apple or Google?
If you signed up for PureVPN through the Apple App Store or Google Play Store, you need to cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Tap PureVPN
- 5. Tap Cancel Subscription
Cancel via Android
- 1. Open the Google Play Store
- 2. Tap your profile icon
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions > PureVPN
- 5. Tap Cancel subscription
What Happens After You Cancel PureVPN?
Your protection continues until the subscription expires
PureVPN keeps protecting your device until the end of your paid period. After that, real-time protection and updates stop.
Uninstall the software when your sub ends
Once your subscription expires, uninstall PureVPN and switch to a free alternative if needed. Expired security software can actually cause system issues.
Your account and license key are preserved
If you decide to come back, your license key and account are usually kept on file. You can reactivate without setting up everything from scratch.
Frequently Asked Questions
Can I get a refund from PureVPN?
Most security services offer a 30-day money-back guarantee. If you're within that window, contact support or submit a refund request through your account dashboard. Refunds are typically processed within 5-10 business days.
Is my device still protected after canceling PureVPN?
Yes, until your subscription period ends. After that, you'll stop receiving updates and real-time protection. Consider switching to a free alternative before your subscription expires.
Do I need to uninstall PureVPN after canceling?
Not immediately — PureVPN works until your subscription ends. After that, uninstall it to avoid conflicts with other security software. The program won't protect you after expiry anyway.
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