How to Cancel Your
Sophos Home Subscription
Cancel Sophos Home Premium in under 3 minutes. You can keep using the free version for basic antivirus protection after canceling.
Quick Overview
Difficulty
EasyTime
~3 minutes
Method
Website
Refund
30-day guarantee
Cancel Sophos Home Premium on the Website
Sign in to Sophos Home
Go to home.sophos.com/account and sign in with the email and password you used to create your Sophos Home account.
Go to your Subscription settings
Click on your account name or profile icon, then navigate to Subscription or Billing. You will see your current Sophos Home Premium plan details.
Click Cancel Auto-Renewal
Find the Cancel or Turn Off Auto-Renewal option. Sophos may ask you to confirm or offer a discounted renewal price to keep you subscribed.
Confirm your cancellation
Confirm the cancellation. Sophos Home Premium protection continues until the end of your billing period, then your account reverts to the free tier with basic protection for up to 3 devices.
Subscribed Through Apple or Google?
If you subscribed to Sophos Home through the Apple App Store or Google Play, cancel through those platforms instead.
Cancel via iPhone / iPad
- 1. Open Settings on your iPhone
- 2. Tap your name at the top (Apple Account)
- 3. Tap Subscriptions
- 4. Tap Sophos Home in the list
- 5. Tap Cancel Subscription and confirm
Cancel via Android
- 1. Open the Google Play Store app
- 2. Tap your profile icon (top right)
- 3. Tap Payments & subscriptions
- 4. Tap Subscriptions then Sophos
- 5. Tap Cancel subscription and confirm
What Happens After You Cancel Sophos Home?
Premium protection continues until period ends
Sophos Home Premium features like ransomware protection, advanced web filtering, and remote management continue until your billing period expires.
You revert to Sophos Home Free
The free version provides basic antivirus, web protection, and malware scanning for up to 3 devices. Advanced features like AI threat detection and ransomware protection are premium-only.
Remote management may be limited
The ability to remotely manage and scan family members' computers through the Sophos dashboard may be restricted on the free plan.
Windows Defender is a solid free alternative
If you are on Windows, the built-in Microsoft Defender provides solid baseline protection. On Mac, Sophos Home Free remains one of the better free options for macOS antivirus.
Frequently Asked Questions
Is there a free version of Sophos Home?
Yes. Sophos Home Free covers up to 3 devices with basic antivirus and web protection. When you cancel premium, your account automatically reverts to the free plan.
Can I get a refund from Sophos Home?
Sophos offers a 30-day money-back guarantee on new purchases. Contact their support team within 30 days of purchase for a full refund.
Do I need to uninstall Sophos after canceling?
No. Sophos Home continues to provide basic free protection after your premium subscription expires. Only uninstall if you want to switch to a different antivirus solution.
How many devices does Sophos Home Premium cover?
Sophos Home Premium covers up to 10 devices (Mac and Windows). After canceling, the free plan covers up to 3 devices with basic protection.
Can I resubscribe to Sophos Home Premium later?
Yes. You can upgrade back to Premium at any time through the Sophos Home dashboard. Your device list and settings are preserved.
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