How to Cancel Your
Superhuman Subscription
Cancel your Superhuman email subscription in under 2 minutes using the command palette or admin portal. New users may be eligible for a 90-day money-back guarantee.
Quick Overview
Difficulty
EasyTime
~2 minutes
Method
App / Website
Refund
90-day guarantee
Cancel Superhuman via Command Palette
Open Superhuman
Open the Superhuman desktop or web app and make sure you are signed in with the account you want to cancel. You can also go directly to superhuman.com/admin as an alternative.
Open the Command Palette
Press Cmd+K (Mac) or Ctrl+K (Windows) to open Superhuman's command palette. This is the quick-action search bar that lets you access any feature or setting.
Search for Cancel Subscription
Type Cancel Subscription in the command palette. Select the matching option from the results. This will start the cancellation flow.
Confirm Cancellation
Follow the prompts to confirm your cancellation. Superhuman may ask for feedback about why you are leaving. Once confirmed, you will receive a cancellation confirmation email. If you are within your first 90 days, you may be eligible for a full refund.
What Happens After You Cancel Superhuman?
Your email is completely unaffected
Superhuman is an email client, not an email provider. Canceling Superhuman does not delete, move, or affect your emails in any way. All your messages remain in your Gmail or Outlook account.
90-day money-back guarantee for new users
If you are within 90 days of your first Superhuman purchase, you may be eligible for a full refund. Contact Superhuman support to request this if applicable.
You lose access to Superhuman features
After canceling, you will no longer have access to Superhuman's features including Split Inbox, Read Statuses, Snippets, Send Later, and the AI-powered email assistant. Switch to another email client before your access ends.
Wait for the confirmation email
Make sure you receive a cancellation confirmation email from Superhuman. If you do not receive one within a few hours, check your spam folder or contact support to verify the cancellation was processed.
Frequently Asked Questions
Does Superhuman have a money-back guarantee?
Yes. Superhuman offers a 90-day money-back guarantee for new users. If you cancel within 90 days of your first purchase, you can contact support to request a full refund.
What happens to my email after canceling Superhuman?
Nothing changes with your email. Superhuman is a client that connects to your Gmail or Outlook account. All your emails, contacts, and calendar events remain exactly where they are. You simply need to use a different email client going forward.
Can I cancel through the admin portal instead?
Yes. Instead of using the command palette, you can go directly to superhuman.com/admin to manage and cancel your subscription through the web-based admin portal.
Can I resubscribe to Superhuman after canceling?
Yes. You can resubscribe at any time by signing back into Superhuman and choosing a plan. Your account settings and preferences may still be available depending on how long ago you canceled.
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